We are sorry that Scotts EZ Seed Patch & Repair Sun and Shade did not perform as expected. The best time to seed with this grass mix is in the Autumn between August 20th and September 20th. Later seeding may not have time to germinate before the temperatures drop. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/mds8zo5

We're sorry to read about your disappointment with Scotts EZ Seed Tall Fescue and appreciate your feedback. Make sure the ground is still visible when EZ Seed has been applied and saturate with water until no more water is being absorbed and mulch turns dark brown. A deep and thorough initial watering is the key to success. When EZ Seed begins to turn light brown, it's time to water again. Continue to water daily as needed to keep the soil surface moist until the seedlings reach at least 2 inches tall. This seed germinates best when daytime temperatures are between 60 and 80 degrees F. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.