We apologize for the inconvenience you’ve experienced when using the product. This particular product usually has a lot of success stories from users, but it is helpful when we get reviews like yours to help us produce quality product.. It sounds like you may have had an issue with watering your product. Watering plays a defining factor in germination and helps avoid spotty looking grass germination. We recommend watering 1-2 times a day until germination is visible and then watering 1- 1 ½” per week as needed. Both excessive watering and not enough watering can slow down or even stop germination of the product. If you have any other questions or concerns please feel free to contact us at http://tinyurl.com/mds8zo5 and one of our representatives would be glad to assist you. We hope this issue has not caused you to lose faith in our product, as we use reviews like yours to maintain and improve the quality product that you and other consumers have come to know and love.

JoSL, we're sorry to hear Scotts EZ Seed didn't germinate for you. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y8nvfsca

We're sorry to read about your disappointment with Scotts EZ Seed Patch & Repair Tall Fescue and appreciate your feedback. Soil temperatures must be at least 55 degrees for grass seed to germinate. Fluctuating temperatures can cause a delay in germination. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

Hello Laurie. We're sorry to read about your disappointment with Scotts Ezseed Tall Fescue and appreciate your feedback. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We're sorry to read about your disappointment with Scotts EZ Seed Patch & Repair Tall Fescue Lawns and appreciate your feedback. For best results, this product should be applied when daytime temperatures are consistently in the 65℉ range for cool season grasses and in the 85℉ range for warm season grasses: the warmer the soil, the faster the germination. Cool or fluctuating nighttime temperatures will slow germination. We recommend watering 1-2 times per day to keep the seeds moist until they germinate and then 1" to 1-1/2" per week as needed. Both excessive moisture and not enough moisture can inhibit germination. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We're sorry to hear you're not thrilled with your Scotts Ezseed Tall Fescue results. We appreciate you letting us know. Let's get you back on track to a great looking lawn. To get those seeds sprouting, keep the soil moist with a good watering 1-2 times a day until they sprout. After that, aim for about 1-1.5 inches of water per week, as needed. Too much or too little water can mess with those seeds, so keep an eye on it. We want you to be confident in our products. That's why we offer a product guarantee. If you're not happy with the results after using this product, you can get your money back. Limitations apply. If you need any further assistance, please give us a shout at 888-270-3714. We're here to help you get the lawn you've always wanted. Thanks for reaching out!

Roger, we're sorry to hear Scotts EZ Seed Sun & Shade Mix didn't germinate for you. For best results, day and nighttime temperatures should be consistently between 60-85 degrees. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y8nvfsca