We apologize that you did not have satisfactory results while using our EZ Seed product. It's certainly frustrating to prepare an area to reseed only to have disappointing results. There are several reasons why grass seed may not germinate and while it is difficult to pinpoint what may have gone wrong, we do have some advice that has been useful to some of our consumers in the past. What temperature was it when you applied the product? This seed germinates best when soil temperatures are at least 55 degrees. How often was the product watered? Too much or too little watering can both result in unsatisfactory germination rates. Were any weed controls or pesticides used around the time of seeding? Most herbicides can also interfere with germination. We do offer a product guarantee that extends to all of our products, including our seed. At your earliest convenience, please contact us so that we can discuss our guarantee and the product in further detail. The following link will take you to our contact page: http://tinyurl.com/mds8zo5

I am sorry that you have experienced problems while using Scotts Turf Builder EZ Seed Sun & Shade Mix. It is certainly frustrating to go to the work of reseeding an area, only to have the results less than satisfactory. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n