[This review was collected as part of a promotion.] We have only had the bed for 1 week but so far it is living up to our expectations. I'm a side sleeper and I haven't had any trouble with my shoulder like I did with my previous bed. The only concern was that it took a few weeks to get it because of the delivery schedule. Otherwise, the delivery went well. The delivery men were very personable and professional.

[This review was collected as part of a promotion.] My experience was unexpected. I ordered on July 4. A month later I received notice that my mattress would be delivered the next day. I was thrilled. The next day I received a call telling me that my mattress was ruined by a lift truck. So I expected that Sterns and Foster would jump on it and rush a new replacement. A month later I hadn't heard from them, not even and I'm sorry. Then I started calling and calling. They have a computerized operator that that can't answer anything, when you ask for a real person it takes three requests to get someone. Then you go on hold for twenty minutes and then they transfer you, guess what more than twenty minutes. After six weeks I get connected to their escalations team which is very good at not telling you what is going on and when to expect my purchase which was fully paid for a month before. On Sept 28 my mattress finally came without one word from the factory nor even an " I'm Sorry". Well even though I love my new mattress, I guess I'm the only one who will say , "I'm Sorry" that I didn't cancel six weeks ago. Sincerly, Phil

[This review was collected as part of a promotion.] My fiance and I had high expectations and this mattress did not disappoint. Prior to purchasing this lovely mattress we awoke with aches and pains. After having slept on this cloud we've been quite happy. I just wished we had bought this mattress much sooner. We love it and so will you.

[This review was collected as part of a promotion.] Absolute quality mattress, given superb beautiful detailing, it's a dream!..your body deserves this much pampering, would never look back again on purchasing another Sterns & Fosters Mattress in the future or recommending one!

[This review was collected as part of a promotion.] This is our second S+F mattress. Our first one was a great mattress but was ruined by our movers during a move and thus had to be replaced. We bought a mattress from a different manufacturer and after several years had to have it replaced because it was sagging. We bought another S+F mattress and are finally sleeping so much better again!!

This bed lived up to my expectations! Most comfortable bed I've ever owned! Folks please do yourself a favor and order directly from Stearns and Foster. Their customer service is exemplary. The delivery was flawless. Wait time was excellent for a hand crafted bed made just for me. Heavenly!

[This review was collected as part of a promotion.] The mattress feels like I'm sleeping on a cloud. Once my head hits the pillow and I'm snuggled in bed, I fall asleep asap. After replacing older mattress, my sleep quality has improved as well as aided in my back pain ,stiff joints and sore muscles. Very happy with purchase and fast delivery!

[This review was collected as part of a promotion.] It's so hard to buy a mattress. This is our first S&F mattress, but it came highly recommended, so we took the risk. We love it!! It's exactly how we'd hoped it would feel...and from the very first night. It's incredibly comfortable, yet, firm as we prefer. We're now sold on Stearns and Foster. Thank you for putting out such a wonderful quality product.

[This review was collected as part of a promotion.] I was impressed with construction of the mattress and its apparent sturdiness. It is a very heavy mattress, not easily movable when trying to tuck the sheets under it. Unfortunately, the firmness I selected was not good for my back. I initially tried the soft level mattress, but decided to go with the medium because of back issues. However, my back pain increased, so I had to return it for a softer mattress. I purchased the Lux Estate because it included 8 vents, as well as a cool-to-the-touch cover to keep heat from building up. But the mattress held the heat of my body, even after I left the bed, you could still feel the warmth on the spot where I slept. I also bought this mattress for the enhanced pressure relief, but I believe I purchased the wrong feel. My soft feel should arrive in a few weeks . Overall, I believe this is a very well made mattress, that will provide me the comfort I seek for years to come. I do not regret purchasing it, despite the temperature short fall.

[This review was collected as part of a promotion.] Not happy. The mattress is way to firm for a medium mattress. I now have to buy a soft topper mattress pad because it is too firm. Never buy without first trying it. Since i had previously bought two it didn't seem necessary. Not bery good help online. The only thing i love is the appearance.