Hey there! Let's help get the hot air out of your LG dryer so you can have a great laundry day experience. We'd be happy to provide you with this YouTube video (https://www.youtube.com/watch?v=Di3tBysybNk), which provides tips to help with venting from your dryer. So we can ensure everything is working at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

We understand that you're having difficulties with the controls on your new LG Gas Smart Front-Load Washer, and we want to help you find a solution. To do this, we kindly ask that you send us a private message on either Facebook or Twitter using the hashtag @LGUSSupport. Please include the model and serial numbers of your washer so that we can provide better assistance. We'll take it from there and do our best to resolve the issue promptly! ~Rita.

Hey there! We're thrilled to see that you're making the most of your washer and enjoying the downloadable cycle options. While your model doesn't have a delay start function, it does offer remote start, allowing you to start it from anywhere with just a click. For best results with the steam cycles, it's best to wash one comforter at a time or 5 articles of clothing at a time. We really appreciate your loyalty as a customer, and if you have any concerns, feel free to reach out to us via social media by sending a private message to @LGUSSupport. We're always here to help! ~Ivy

Hey there, we love hearing this! 🙌 Ordering directly from LG should always feel simple, and it’s great to know your delivery and installation went smoothly—even with a stacked setup in a tighter space. Pairing your units for a quiet, efficient laundry experience sounds like the perfect upgrade. 🧺✨ Thanks for choosing LG, and if you share your new laundry setup, don’t forget to tag us on social media @LGUS so we can see it too! *Joseph

Hi, Steve. Thank you for sharing your feedback regarding the LG Dryer (DLGX5501V) model. We understand your concern about discovering that additional equipment is required to accommodate venting through a roof exhaust. We strive to provide high-quality products and ensure a smooth expereince. Dryers are typically designed to vent effectively within certain distance and configuration limits. For longer or more vertical vent runs, an inline booster fan may be necessary to ensure optimal airflow. While this isn't specific to LG dryers, we understand the importance of clear upfront information. We’ll make sure to share your concerns with our product and marketing teams for future improvements. If you have further questions or need assistance optimizing your dryer's performance, feel free to reach out to us privately on social media @LGUSSupport. We value your feedback and are here to help. ^Juvy

Hey there! We're happy to hear that the dryer has been working amazingly and leaving your clothes nice and warm. We understand how important it is for your appliances to work flawlessly, so we would like to invite you to send us a private message to @LGUSSupport with your contact information. We have a dedicated team member on standby ready to review your account and explore options with you! ~Ivy