Thank you for your feedback! We're so sorry to hear we missed the mark this time. If there’s anything we can do to make things right, our team would love to hear more about your experience. Please feel free to reach out to us directly at support@elloproducts.com, and we’d be happy to assist you further!

Hello from Ello, thank you for taking the time to share your experience. We’re sorry to hear that the lids did not hold up as expected and began leaking — that’s definitely not the experience we want for our customers.<br /><br />If you&#39;re open to it, our customer service team would be happy to take a closer look and see how we can help. Please reach out to us at support&#64;elloproducts.com<br /> with a few details about your bottles.<br /><br />We appreciate your feedback, as it helps us continue improving our products.

Hello from Ello!<br />We’re sorry to hear that your bottle caps broke so soon, Daniel. That’s definitely not the experience we want for our customers. Please reach out to support&#64;elloproducts.com — our customer service team would be happy to look into this and help make it right.

Hello from Ello! We&#39;re sorry to hear your Pop &amp; Fill bottles leaked in your kids’ backpacks — that’s definitely not the experience we want for our customers. We’d really like to take a closer look and help make this right. Please reach out to us at support&#64;elloproducts.com<br />, and our team will be happy to assist.

Hi Carlos, <br /><br />Thank you for purchasing our products. We&#39;re sorry to hear about your experience with the Pop &amp; Fill . We hope that you&#39;ll give us a chance to make this right. Please send us an email support&#64;elloproducts.com. We look forward to hearing from you!