The only thing this thing doesn't do is load the water for you. The cold water is between 39 and 41 degrees. Hot water 196 to 176 degrees. The hot water safety definitely required. Nice to have the extra clock. LED lighting is not the best, but it works.

I just purchased recently within a month or so. So far this has not disappointed. LOVE the digital display with temp readout. You know exactly how cold or hot your water is. Bottom load is easy and works with the 4 gallon water bottles that you can purchase at Sam's.

The directions were not the best. I had to figure out through trial and error that the hot water has a delay of 3 - 5 seconds on it to prevent small children from pushing the button and burning themselves. Water costs about the same as Sam's 45 - 1/2 liter bottle cases but not plastic to throw out. Recycle the bottles for new and price nets out at $5 for 5 gallons

Nice dispenser! So far we like it. I especially like the tall cup holding area and being able to operate the hot water dispenser with just 1 hand (though you have to press and hold for 3 seconds every time). I gave 4 stars since it is hard to see the actual pour knob and I have to bend over to confirm to make sure the cup is directly underneath it. It would have been nice to have position indicators either at the top by the pour knob or where the cups are placed.

We bought this April 28th, 2019 & it's a very sharp looking machine, especially with the blueish night light! Our old one was a top loader & getting harder to lift the bottles & seamed to take up more room in the kitchen. I like the old one because you could see when bottle was getting low or near empty & could change the bottle right away to maintain cold water. Where on the new one you have to know about when you think from usage & opening door & looking at the bottle level, to change it, so you will have cold water at a certain time you will need cold water, even though it has an indicator when your empty, you still have to wait up to an hour or less to be cold again. But with this bottom loader, it's so much easier sliding the bottle in, then lifting. A previous review said it was noisy, we found that to be untrue. When you look at the picture, it looks tall, but it's only 40.9" h x 12.2" w x 14.2" d, so it fit's so nicely in our kitchen! And so cool with all the blue lights on the clock, night light & water snow flake!! Was this ever a GREAT BUY!!

I am 91 years old and cannot handle much weight anymore. So happy that I bought one for my daughter and she loves it too.

We purchased this Primo and we’re very happy to have it in our home. Runs a little loud but it’s great.

Bought this item about 3weeks ago and I am extremely happy. No more back pain lifting the heavy 5 gallon container. It front loads on the bottom. Very cold and hot water. When pouring the cool water tells you the degrees of how cold the water is.

Attractive dispenser with nice features. After replacing a bottle-on-top unit, I like that I don't have to lift a heavy bottle in the air anymore. A happy purchase so far

We have had this water dispenser for about a month now & have been completely satisfied, was very easy to set up & has performed exactly as described.