We had water delivered for years and decided to purchase our own dispenser. I chose this one due to the bottom loading bottle as well as the touch screen. We use it heavily and it has held up well. I wish there was a notification when the water gets low, but there is only one when the water completely runs out. The hot is VERY hot so be aware with children. The cold averages around 34 to 39 degrees. We love it and are happy with the purchase. The coupons inside were a nice surprise as well.

We've had it about a month now and so far , so good. It was delivered with care and packaged safely. we set it up within 20 minutes and in about 1 hour we had nice, cold water ready to drink. it looks nice in our office and the clock display is a plus. we hope it lasts for the long haul.

I'm not real proud of the control to get hot water. Controls are too low for me to see comfortably, you have to find and hold the icon with no feel to it, then release it for just a second, then push it again and hold it to dispense the hot water. I guess that is a child-proofing feature, so OK, I guess. It does light up with a red light to indicate that you are on it. I like that dispensing hot or cold, either one, it reads out the temperature of the water being dispensed. Very nice looking appliance.

Nice dispenser! So far we like it. I especially like the tall cup holding area and being able to operate the hot water dispenser with just 1 hand (though you have to press and hold for 3 seconds every time). I gave 4 stars since it is hard to see the actual pour knob and I have to bend over to confirm to make sure the cup is directly underneath it. It would have been nice to have position indicators either at the top by the pour knob or where the cups are placed.

The only thing this thing doesn't do is load the water for you. The cold water is between 39 and 41 degrees. Hot water 196 to 176 degrees. The hot water safety definitely required. Nice to have the extra clock. LED lighting is not the best, but it works.

I am 91 years old and cannot handle much weight anymore. So happy that I bought one for my daughter and she loves it too.

We purchased this Primo and we’re very happy to have it in our home. Runs a little loud but it’s great.

Great buy! Water goes low to prevent back pain. Easy to set up and maneuver. The only thing we didn't like is that the water has a delayed reaction when stopping. Meaning, don't fill up to the rim, or you will have a spill.

Bought this item about 3weeks ago and I am extremely happy. No more back pain lifting the heavy 5 gallon container. It front loads on the bottom. Very cold and hot water. When pouring the cool water tells you the degrees of how cold the water is.

We have had this water dispenser for about a month now & have been completely satisfied, was very easy to set up & has performed exactly as described.