Customer reviews for Primo Deluxe Bottom Loading Hot/Cold Water Dispenser with Touch Controls and Digital Display, Black with Stainless Steel

Customer reviews for Primo Deluxe Bottom Loading Hot/Cold Water Dispenser with Touch Controls and Digital Display, Black with Stainless Steel for

Primo Deluxe Bottom Loading Hot/Cold Water Dispenser with Touch Controls and Digital Display, Black with Stainless Steel

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4.6 out of 5 stars

stars95 ratings77 reviews

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Showing 71-77 of 77 reviews

Jun 15, 2019

Pilya

5 out of 5 stars review

Stylish and updated for the new digital kitchen

[This review was collected as part of a promotion.] I used to own a top loading hot/cold water dispenser - it was great, except for occassional accidents of spills due to not turning and loading the bottle "fast-enough", and it was a challenge for me to do it alone - at 5 foot 4 inches. At some point, we stocked up on single serve bottled water. This Primo bottom loading water dispenser is so easy to put water in and easy to use. I also love that it harmoniously match my other kitchen appliances - stainless, black trim and digital. The height is perfect - bar height. We are building a breakfast/buffet/serving area and incorporating the water dispenser like a built in. There are also coupons included with the package to purchase the first bottle of Primo exchange bottle water and for refills.

Review from primowater.com

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Jun 13, 2019

ladyicon

5 out of 5 stars review

Very easy to load!

[This review was collected as part of a promotion.] I love the Smart touch controls! So easy to use. The digital time display is great for my office. The water temperature display is very handy. The hot water makes a perfect tea. So now I offer tea in my office! The cold water is perfectly chilled . But my favorite feature is the bottom loading. I am small and have never been able to load a top loader. So this is very convenient for me.

Review from primowater.com

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Jun 12, 2019

Kat23

5 out of 5 stars review

Awesome water dispenser

[This review was collected as part of a promotion.] This is a wonderful product, it keeps water cold/warm, but is also stylish and doesn't look like junk. Since receiving this I have been drinking a lot more water, just because it feels more convenient.

Review from primowater.com

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Nov 16, 2019

steve

1 out of 5 stars review

wasted money

We bought this because we didn’t want to recycle as many plastic water bottles. Lasted five months and no longer dispenses water. We wasted $180!

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reply from Supplier Response

Thank you for reaching out. I’d love to help you find a solution to this issue. If you reach behind the bottle, there is a small elbow. Press the pipes tight into the elbow, and the elbow on to the pump. Watch the video below for step by step instructions: https://youtu.be/VFDzrWIscpo If it does not fix it, you will need to call customer service. Troubleshooting effectiveness is at its highest when it is over the phone and the customer is at the machine. Since we are unable to call out, please call us at (844) 237-7466 Monday-Friday between the hours of 10 am and 6 pm EST to do further troubleshooting so that we may get your product back into working order. Please have the serial number and model number handy when you call. It is on the back of the machine.

Jun 9, 2019

Jennifer

4 out of 5 stars review

Nice Looking Unit

Only reason I am giving a 4 star is because The pin on the top of the door was broken and it does not stay shut right for the unit to work. I put duct tape on and it works fine. I will be returning and unfortunately they are no longer available. This unit is too nice to have duct tape on the side.

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Aug 10, 2019

Pena

2 out of 5 stars review

How do you unlock the hot water . If i push the hot water nothing comes out. I lost my manual?

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Mar 22, 2023

Stan933

5 out of 5 stars review

Works great for us.

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