Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction forMember photos









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Happy with purchase
[This review was collected as part of a promotion.] I bought this washing machine a week ago. I run several different programs and runs good. The looks are great. Manual has limited explanation of the different programs. The temperature setting is from cold to hot, without any indication on actual temperature setting (i.e., degrees F or C).
Appliances To Impress
[This review was collected as part of a promotion.] So excited about the delivery of this washer and dryer. The technological advancement of this pair did not disappoint. The LED display and springy chime when powered are are sure to excite even the most grimmest of laundry doers. I was impressed with the 9 preset options available to me. Specifically impressed by the ability to alter preference of rinse, temperature, and soil level (with kids this is essential). The washing machine is quiet and does not shake like previous machines I have owned. I went into another room and could not hear the wash in spin cycle. Impressive. The dryer is equipped with technology that actually senses when your clothes are dry. No more over-estimating or under-estimating dry time. Great duo.
Not making appliances like they used to
Bought this machine 1 1/2 years ago . Last Night it flooded my floor ( I heard the water pouring onto floor ) . I dont know where the water came from but I know where it did not come from . The hoses are perfect and connection to machine also perfect ( no water) . So the issue is the machine itself . I double checked the filter which had barley a piece of lint in it . I unplugged it .. waited plugged again just to get water out of machine .... well it wouldnt spin or drain . I used the emergency drain to try to get the water out and NO water came out yet there is water in the machine. You dont expect a washer to flood your floor being 1 1/2 years old .. so beware .. the machine also never once had anything pop up to self clean . I do make sure it is clean but no message like they said . I was a long time Samsung appliance user ( my fridge , my dishwasher ) BUT they are not making things like they used to . I am looking for a new machine since warranty was for 1 year ( used to be 2 years .. wonder why .. you know why ) ... so I wont be buying Samsung . do not buy this or you might have a flood and yes it causes lots of issues when floor is flooded.
Hi there, We understand how you feel when the washer. To help you is all we wanted. Check out the link below to learn what to do with your leaking washer. To see the entire diagnostic, click on the embedded text and select "NO, I NEED MORE HELP." Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Below is a link to help you check why the washer is not draining. Please check the embedded words that connect to the step and watch the video fully. Samsung washing machine does not drain https://www.samsung.com/us/support/troubleshooting/TSG01001013/ And lastly, we shared a link below to help with your washer not spinning. For more details, please check the embedded words and video included, and click "No" under "Did this resolve your issue?". Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ We would love to speak with you to provide further assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148383239) to help our team pull up your information when you message us. Thank you. -Kimberly
Ample capacity to wash
[This review was collected as part of a promotion.] Purchased less than a month ago online so I wasn’t sure how big a load could be washed at one time. Once it was delivered and hooked up I was pleasantly impressed with the load capacity! After having to take my king size bedding (comforter included) to the laundromat for so long, I am glad I made this purchase because I can finally fit my bedding into a single load😌
Awesome Machine
I bought this washer about 2 weeks ago and from the start it has been GREAT ! I love all the features, the quiet operating cycles and the large capacity to hold more clothes. The LED panel is very well designed and the sound made when a selection is made is quite nice. I like that I am in control of the washing instead of only having pre-set options. I have used the QUICK Wash on numerous occasions and it has saved me soo much time doing laundry. I like that I am saving water doing each wash cycle as the machine doesn't fill up and wash the clothes in a tub full of dirty water during washing. The washer is energy efficient and quite advanced. I like that I have an option to clean the washer using the SELF CLEAN feature which will keep it from mold, mildew and odors, this feature in itself is above the competition of other front load washers. Samsung really designed and produced a very well built, advanced complete washer in the 6000 Series. I am completely satisfied and enjoy doing the laundry which used to be a chore but no longer. GREAT JOB SAMSUNG !
Hello dahright14u, thank you for your review. We sincerely appreciate your feedback and will share this with our team. Thanks again!
Great features and easy to use!
[This review was collected as part of a promotion.] We bought this a month ago and are so happy with it--especially with the noise level. It's spin cycle is as quiet as the wash cycle and the load run times are great. (By the time our old machine went out, it sounded like a jet engine and the loads took forever.) It stacked nicely with our existing Samsung dryer and the installation service was great.
dangerous junk
i bought this a week ago and 1st time use, when it spin ,the machine shake like it's out of control. and move around . if i havenot been there when it spin, it would have stretch the plug and water hoses, this could result in a very dangerous situation. this products should not be put to sell with out testing.
Greetings, We care about making your laundry experience as convenient as possible, Cannon. Consider the following tips below to keep your washer in top condition. Your washer may shake, move, and make noise while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground or if a large bulky item or a huge amount of laundry is in the washer. A level floor and washer will help reduce shaking. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ You may watch this video about "Washing machine shakes & vibrates or is noisy": https://www.youtube.com/watch?v=ywOrH59K9Rw I have also shared the model's user manual to learn more information about the "Excessive vibrations or makes noise" on page 50: https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Cycles, settings, and features on your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00061937/ Proper leveling of the washer will prevent it from shaking; see this guide about "Install a Samsung washing machine in your home" and click under "Level the washing machine": https://www.samsung.com/us/support/answer/ANS00051342/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145669049, to help our team pull up your information. Have a great day! ^Chrystel
Awesome washer!
(This review was collected as part of a promotion.) I have never loved a washer so much! I love all the settings options, it’s simple to use and you can even connect it to your phone! It washes our clothes well , easy to clean and dry. I was nervous about getting a front loader because of mold horror stories, but this washer has been great and easy to dry so no smell!
Easy and customization of each wash is fantastic
[This review was collected as part of a promotion.] Customization of each laundry load is easy and so valuable. We can control the number of spin cycles based on what we are washing which is perfect for increasing when washing towels and socks. The look is modern and simplistic. Super easy to install, setup and use!
Exactly what I Needed
[This review was collected as part of a promotion.] I bought this about two weeks ago. We had previously had an old washer that lasted us 10 years and the reviews for this one guided us in the right direction. It is expeditious, moderately quiet, and relatively easy to self install. Definitely recommend.