Bought this washer 3 years ago (in COVID time)...the first washer could not be installed because it failed the hookup test. The installer said he has never see this happen in all his 30 years of the business. The second washer failed after 3 years. The huge C shaped bolt broken in half and water everywhere...again the repair man from samsung said He had never seen this happen and that products were just being slapped together during the quarentine time. BYER BEWARE....still in contact with Samsung to see if they will make it right.

[This review was collected as part of a promotion.] Washer is nice but I am concerned about how long it will last. The drum sure seems to run out of balance during rinse cycles and I have not figured out what holds the drum in place yet. Since it is only 2 months old it seems to work fine but not like my last one that was 17 years old when it started giving out.

We have had issues with our clothes smelling. Techs came out, deemed it the dryer, and they refunded us for that. Our clothes still smell, and now we are getting the run around because it’s the washer that was the problem in the first place. Months of going to the laundry mat while trying to figure this out.

Zero stars. 3 weeks out of warranty, this washer destroyed itself. The counterweight in the machine broke loose from the drum, then broke itself in half. Dented the front of the machine, punctured the drum and leaked all over the place. This seems like a failure that should never have happened. The installation was correct - level and secure. We did a self clean monthly. The calibration was checked regularly. What a disappointment and a total waste of $.

[This review was collected as part of a promotion.] I absolutely love this washer! I got the set of the washer & dryer and purchased the stacking kit in order to save space. The washer is extremely quiet! I like the display, very easy to understand and nice bright blue display. I had a 20 year old washer prior, and my laundry now feels brand new! Nice & soft again! The capacity is huge! Fits king size bedding all in 1 load! The features/settings are a wide variety from quick wash to sanitize. Sanitize is great for the kids stuffed animals!! Blue LED lighting makes everything easy to see on this sleek washer!

[This review was collected as part of a promotion.] We were super excited to receive our new appliance from Samsung! It really is a beautiful washer. This machine is incredibly quiet. We can't even hear it running anymore. With an opening of just under 53", the washer is very deep and can hold a large load. It fits our queen sized comforter with ease. Our old washer could barely fit the comforter and even ripped it once. We would have to take it to the laundry mat in order to clean and dry it. Not anymore! It has many cycles and options to choose from. This new washer cleans our clothes deeper and even faster. This allows us to do more loads in a much shorter amount of time. Great for when the piles of clothes start to stack up! Very easy to use and install. Just pick throw your clothes in, pick your setting and relax! The way the LED buttons light up, makes it incredibly easy to read. It also has pleasant chimes to let you know when your loads are done. This front loader also has the ability to be stacked. This is another great option if you would like to save some space. I told my family and friends about our new appliance and they already joked about coming over and using it! Samsung uses state of the art and innovating technology to reduce both water and electricity and keeps our family in mind when designing their appliances. Features like the child safety lock and the reminder to self clean after 40 loads helps keep our families clothes clean and our children safe. Thanks Samsung!

[This review was collected as part of a promotion.] I love getting new appliances so when we received our new Samsung washer I was excited to start using it. We had a older Samsung set we liked but we were definitely in need of an upgrade. This machine works effortlessly and barely makes a sound. I wasn’t so sure I was going to like the white color since most of our home appliances are stainless steel or black stainless steel but in the end it really didn’t matter. I was disappointed though that this washer doesn’t come with a steam option and our older set did so that was a big bummer. I do like that these can be stacked on top of each other for space optimization. The washer is 27in with a pretty large 4.5cu ft drum. It holds a full load of clothes which i need with my kids and cleans them really well. I really enjoy the smart touch feature and the LED display that makes it easy to read. It comes with 10 preset washing cycles, 6 additional washing options and 5 temperature levels. The smart phone feature is super useful in managing your washer and I really love the self clean option since cleaning a washing machine I don’t consider fun. It is energy star compliant which is always nice since we watch how much electric we use closely. Even with missing the steam option this machine cleans well and it’s the first machine i recall having that had its own separate whites or active wear settings. I am very happy with this washer.

[This review was collected as part of a promotion.] I have had my new Samsung washer for three weeks and could not be happier with it. It replaced our Samsung washer that was 13 years old and finally gave out. This one is amazingly quiet and does a great job of getting dirty clothes clean. We were able to put it on the old pedestal base that went with her previous washer so that was a bonus. The clothes are spun so dry that they only need about half the time in the dryer as those washed in our old washer. If I could change anything, it would be the ability to remove the detergent cup. Sometimes water remains in that area and it’s hard to dry because you cannot remove the detergent cup as we could with our old washer. That means having to try to blot the water dry with paper towels. That may not bother some but we like to keep our washer as dry as possible to keep down any potential odor problems. Overall, I am extremely happy with the washer.

[This review was collected as part of a promotion.] We are very excited about our new washer! It is extremely nice looking and works great! It has many helpful features, including quick wash and sanitize modes. It is rather large as well and can hold a good amount of clothes and or bed sheets. Does wonders for my mans dirty work clothes! The LED lights pair beautifully with the clean white look. We had an older unit that was loud and noisy. It literally shook the house! Not any more! This new washer from Samsung is very quiet. It truly makes my life much easier! Thanks Samsung for another great appliance!

[This review was collected as part of a promotion.] I love this washer and dryer combo! We moved into a house that didn’t have them there which gave me the opportunity to finally get a front loading washer. It is so much easier getting clothes out without having to practically stand on your head! They also make the laundry area look great. Clothes come out very clean.