Zero stars. 3 weeks out of warranty, this washer destroyed itself. The counterweight in the machine broke loose from the drum, then broke itself in half. Dented the front of the machine, punctured the drum and leaked all over the place. This seems like a failure that should never have happened. The installation was correct - level and secure. We did a self clean monthly. The calibration was checked regularly. What a disappointment and a total waste of $.

[This review was collected as part of a promotion.] Decent washer. Does what I want it to. I was surprised that these aren't smart appliances, but Samsung makes about everything else (pointlessly) connected - like a fridge. I'd rather get a reminder there's a load of laundry done and needs to be dried than to get a reminder the fridge door is open. The chances of me leaving the fridge door open are practically non-existent (I'm civilized - I close it immediately when I turn away from it). The chances of forgetting about the laundry in the hour or so it takes the machine to finish - while I make good use of my time and do other things so I have my mind elsewhere - are much, much greater. I have too many connected "smart" (that's a misnomer) appliances. The only one that should be, isn't. I guess I should have paid attention when I bought it, but figured Samsung makes everything else connected, so no way the one thing that should be wouldn't. Oops. The sounds are a bit over the top, with the buttons sounding like you're a child learning to play an instrument more than an adult doing chores. I find it amusing, but not very professional.

[This review was collected as part of a promotion.] I recently got a Samsung washer and it has been fantastic. It’s efficient, quiet, and handles large loads with ease. The different wash cycles give me flexibility, and clothes always come out fresh and clean. I also appreciate how easy it is to use and how modern it looks in my laundry space. Definitely one of the best appliances I’ve purchased!! highly recommend it!!!!

[This review was collected as part of a promotion.] First of all, I love samsung products and am never been disappointed in my choices with them. When I sold my house I had to leave my samsung washer and dryer behind. This is a repurchase of a newer model in my new home. It is very efficient in cleaning with several other functions on the washing machine that help provide the best possible outcome for my clothing with great care.

We have had issues with our clothes smelling. Techs came out, deemed it the dryer, and they refunded us for that. Our clothes still smell, and now we are getting the run around because it’s the washer that was the problem in the first place. Months of going to the laundry mat while trying to figure this out.

[This review was collected as part of a promotion.] I bought the washer and dryer on the 20 th of this month. I love them...very easy to use....easy to reach in and out of drums..and the dryer is a smart things hook up with my phone and it tells me all about my dryer ..when its done..load capacity...

[This review was collected as part of a promotion.] This washing machine is absolutely amazing!! I’ve had others but, this machine is one of the absolute finest one I’ve ever had the pleasure of washing with!! It’s very quiet unlike my last washer and uses way less water than I expected! It’s very sleek and attractive to the eyes! I love that when it’s on even on the spin cycle it doesn’t make much noise at all and you can barely tell it’s on!! I’m very happy with this washer it meets all my needs and expectations!

Bought this washer 3 years ago (in COVID time)...the first washer could not be installed because it failed the hookup test. The installer said he has never see this happen in all his 30 years of the business. The second washer failed after 3 years. The huge C shaped bolt broken in half and water everywhere...again the repair man from samsung said He had never seen this happen and that products were just being slapped together during the quarentine time. BYER BEWARE....still in contact with Samsung to see if they will make it right.

[This review was collected as part of a promotion.] I had a Samsung washer before. Sadly, it broke and they don't make that model anymore. It was the kind with the "add wash" lid. I didn't use that much but really loved all the different sanitizing options. This washer sadly doesn't have that option. Is very basic tbh. Basic wash cycles, basic look. It's spinning pretty fast and I can actually hear the spinning downstairs even though it says 'low vibration". I don't know. Not impressed but money is tight and I needed a washer asap. Had to stay with Samsung cause I didn't want to waste money on a new dryer too.

[This review was collected as part of a promotion.] I bought this about 2 months ago. I love it. It's quick and washes whiter and have all the right selections on it that I need. Fast spin warm wash as many rinses as you like and heavy or light soil.