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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction
4.6 out of 5 stars
stars
1,800 ratings1,779 reviews
  1. 5 stars78% (1,410)
  2. 4 stars14% (247)
  3. 3 stars3% (50)
  4. 2 stars1% (22)
  5. 1 star4% (71)

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Showing 1,261-1,270 of 1,779 reviews
Aug 4, 2020
Anonymous
5 out of 5 stars review

A Refreshing Upgrade

[This review was collected as part of a promotion.] I love that the washer is big enough to fit our king size bedding and smart enough with its sensors to not use more water than is necessary for small loads. There are many options with each of the settings so you can make the washer fit whatever the needs of the specific load are. Coming from an old top load washer I absolutely love how much more efficient this washer is and saves on water and detergent. The washer has a sleek modern look with blue LEDs to indicate the selected settings as well as the current status of the load.

Review from The Insiders
Helpful?70VBPJFKI1AE13639806488
Jan 22, 2023
LaundryQueen
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] We bought this about two months ago and have had no complaints so far. Quite operation. I have enjoyed the multiple settings both different loads and within the loads. And I have now gotten used to it “singing” to me when finished. The only complaint so far is a small issue when added detergent and softener along with my sanitizer; there isn’t enough room in the reservoir to hold it and I have noticed it running out into the machine before the start of the load.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Aug 4, 2020
Anonymous
5 out of 5 stars review

Easy, Efficient

[This review was collected as part of a promotion.] I really like this washer. It's easy to use, has tons of settings, and is super quiet. I like that it plays a song when it's done. I can just hear it upstairs (it's in the basement) so it's not bothersome but I know when to switch clothes to the dryer. My last washer didn't have this so I would always forget about the wet clothes. I'm really enjoying testing all the different settings. I also am really happy with the capacity - it's much larger than my last washer; I can fit basically twice as much laundry in it, so only have to do one load when I used to do two. I have no complaints so far.

Review from The Insiders
Helpful?70VBPJFKI1AE13639806488
May 8, 2025
Juha
2 out of 5 stars review

Major repair less than 2 years old

I bought this machine less than 2 years ago and really loved it. It is quiet and it cleans clothes well. We are a household of only three and it did not have heavy use but a month ago the right side counterweight broke off of the plastic outer drum. I hoped the drum warranty would help pay for parts but the warranty only covers the steel part of the drum. Only 2 years and repairing the machine costs more than buying a new one. I suspect the bolts holding the counterweight were not properly tightened during manufacture, causing the weight to loosen and resulting in it breaking the plastic tub. Hopefully a one-off because I generally prefer Samsung appliances.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Hi Juha, It’s definitely frustrating when a machine you’ve taken care of and genuinely appreciated ends up needing a major repair so soon. We would love to help and to better assist you and collect more details. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149092252 to help our team pull up your information. Leo

Nov 12, 2020
roarringhorangee
5 out of 5 stars review

Best washer

[This review was collected as part of a promotion.] We bought this a month ago and this is the best washer there is. I love that there are many features, and we are trying out all the options and functions. I will definitely recommend this anyone looking for quality product.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Dec 14, 2023
Gorgia71555
4 out of 5 stars review

Affordable and does the job well

(This review was collected as part of a promotion.) This was the affordable model that I bought when my previous Samsung model bit the dust after over a decade of service. It is efficient and gets the clothes very clean. One thing I have a small issue with is that it is not as quiet as my previous model.

Review from Caddle
Helpful?70VBPJFKI1AE13639806488
Nov 24, 2020
pereira1228
1 out of 5 stars review

Unresolved issues

from day one, the washer was loud while in spin cycle. after working with both home depot and samsung for months, it was determined by samsung certified technicians, that the noises were due to using the washer pedestal which samsung made. we were told there was nothing they could do and to eliminate the noise we should not use the pedestal. we cant even put anything on the top of the washer because it just vibrates off. we are also unhappy with samsung and their service. several times my wife would create a ticket with a service tech only to have it lost and we would start over again. service was unacceptable.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Maybe we could be better to assist you with our Social Media team. Please feel free to contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142660493

Jun 11, 2023
CarvLes6
5 out of 5 stars review

Absolutely Gr8 Machine!

[This review was collected as part of a promotion.] Just received and setup my new Samsung washer! Wife and I are so pleased with it's color, features and operational mode selections! We've been a Samsung family since 2006 and this is the replacement for our original purchase back then! SAMSUNG; The One, the only!!!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Dec 14, 2023
Megan65380
5 out of 5 stars review

So so quiet

(This review was collected as part of a promotion.) Its so so quiet compared to our old washer that stopped working! This is our first front load washer, was concern about having the door in front, water leaking, etc but can see that its well sealed! Like that I can just pull the clothes out into my basket. Also love the self clean option, its smells nice and clean after using it!

Review from Caddle
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Feb 19, 2025
Mentat
1 out of 5 stars review

Don't make them like they used to......

Bought it just under three years ago, it often left clothes not clean and smelling badly....having to rewash. Now, it is leaking all over the floor and will cost more to fix than it is worth to bring someone in to fix. Should have lasted 10 years for the price. Will never buy a Samsung again..

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from SEA Care

Hello there, We understand how you feel about your washer. All we want is to get you assisted. The link below contains instructions on how to keep your clothes clean after using the washing machine. Please refer to the embedded words for more information. Clothes are not clean after washing in Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108627/ We also shared a link below with steps for determining the smell coming from your clothes. Please select the bullet corresponding to your experience and check the embedded words. Samsung washing machine or laundry smells bad https://www.samsung.com/us/support/troubleshooting/TSG01108629/ Check out the link below for instructions on what to do with your leaking washer. To access the complete steps and video tutorial at the end, click on the embedded words and select "No" under "Did this resolve your issue?" for more details. Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148445010) to help our team pull up your information when you message us. Thank you. -Kimberly