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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,054 ratings2,033 reviews
  1. 5 stars79% (1,614)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

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Showing 1,011-1,020 of 2,033 reviews
Jan 30, 2023
Reviewer name: wildchefbill
5 out of 5 stars
5 out of 5 stars review

Large capacity with lots of custom settings

[This review was collected as part of a promotion.] I bought this 3 months ago. It cleans very well. My clothes smell and feel cleaner than the Speed Queen that I replaced. The capacity is very large. The best feature is the ability to set each part if the load cycle. Extra rinse, no spin, kind of hot, no problem.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jul 21, 2020
Reviewer name: shlyre2849
5 out of 5 stars
5 out of 5 stars review

Looks Awesome!!

[This review was collected as part of a promotion.] This is an amazing washer! There are so many settings, one could get overwhelmed. I can decide how many times I rinse and spin a load, which is great for towels. I can change the temperature easily, decide HOW to wash them, whether it be a gentle cycle or heavy duty. The little tune it plays when it's finished with the cycle sounds much better than the typical "BZZZZZZZZZZZZ" that got so annoying on my old one. As far as getting clothes clean, I must say I've noticed a difference. I am a home care nurse in my home and there are times some of the laundering needs to be repeated before I can dry them and set stains in. So far they have gotten clean with the first wash. Major time saver for me. I like the little drawer for the detergent and softener. I will be adding the pedestals when I get a chance to raise them up higher and also add a work space on top for folding. I love going in and just looking at the new set.

Review from The Insiders
Helpful?70VBPJFKI1AE13639806488
Oct 1, 2025
Reviewer name: Yohandra
5 out of 5 stars
5 out of 5 stars review

Excelente brand

[This review was collected as part of a promotion.] I have always considered the Samsung brand as excelente, all our electronics are Samsung and we have not faced any problems so far, for that resonancia I chose the washing machine I hope to maintain my opinión of excelente about Samsung. Thank you.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Nov 7, 2024
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Broke immediate. Terrible customer service

I will not buy a Samsung appliance again. I received TERRIBLE customer service. I bought a stackable washer/dryer unit. Within a month the dryer fell off the washer, breaking the brackets that held them together. I run a business so I called a tech out to fix immediately. It turns out that two rods were broken inside of the washer. This thing is a month old. I called warranty and they said they could not reimburse for the repairs because Samsung didnt send a tech out. I told that I run a business and I needed it fixed as soon as possible. Nope. They don’t care. I should have called Samsung first. WELL YOU SHOULD HAVE GIVEN ME A WASHER THAT DIDN’T BREAK WITHIN A MONTH!! Terrible customer service without regard to the big picture which is customer satisfaction. Will I be buying a Samsung appliance again? Nope. And neither should you. Trust me.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from SEA Care

We understand how frustrating it is when your washer does not meet your expectations, Mike. We would like to have a direct conversation with you to hear your overall impressions about what you have experienced and determine what steps can be taken to help with your washer and dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147660099, to help our team pull up your information when you message us. Have a great day. -John

Jul 31, 2020
Reviewer name: CYNTERIA27
5 out of 5 stars
5 out of 5 stars review

Amazing Product

[This review was collected as part of a promotion.] this is one the best washers to have. the best feature in my opinion is the self care setting. i've never experienced a washer that cleanse itself and to watch this washer in action. i highly recommend for everyone that's looking for a washer that's of action!!!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jan 15, 2025
Reviewer name: Bob S
3 out of 5 stars
3 out of 5 stars review

Front loading washers STINK!

It came with the house, and was brand new. The washer did a wonderful job at washing clothes. It is quiet, and seems to be very efficient. The reason I gave it a three Star rating is because it is a front load washer. This is the second front load washer we have owned, and after the first, I said, I would never buy one. But it came with the house we bought. We have lived here for two years and it is time to replace the washer. The problem with front load washers is that no matter what you do, they always tend to smell like mold and mildew. We would leave the front door open on the washer. After each load, I cleaned the washer every time it started to smell or when the washing machine told me it needed cleaned. I ended up just cleaning it no matter what every two weeks. It still smells! I just don’t understand that at all.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from SEA Care

Keeping the washing machine in pristine condition is important for keeping your home well organized, Bob S. Let's get the information you need to ensure your range stays in tip-top condition. The link below will guide you in cleaning and caring for your washer to prevent mildew smell. Learn more by checking the hyperlinks. Washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148173641) to help our team pull up your information when you message us. Have a great day. -Ernest-

Sep 24, 2024
Reviewer name: Jerris
5 out of 5 stars
5 out of 5 stars review

Great features for the value

[This review was collected as part of a promotion.] I bought this product a month ago and am pleased with the results. It has a smaller depth than many of the new machines, which is what I need for my smaller space. Still has all the bells and whistles of a more expensive washer.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Mar 3, 2025
Reviewer name: JimJ
5 out of 5 stars
5 out of 5 stars review

Great features, excellent qualirty.

[This review was collected as part of a promotion.] We purchased this with matching dryer, The features and matched performance of the two units are excellent. We purchased the option to stack the units and use a single key set for both washer and dryer. This works very well and is not a issue for a family member who is not tall.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jul 19, 2023
Reviewer name: DJLove734
5 out of 5 stars
5 out of 5 stars review

I Love it

[This review was collected as part of a promotion.] I've only had it for about a week and omg I love my new washer. My very first time owning a front load washer. Leaves my clothes smelling fresh and clean. Quick wash is my best friend! The tune it plays when my clothes are done is so cute lol. I will be purchasing the matching dryer soon enough :)

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Mar 1, 2021
Reviewer name: cecejazz
5 out of 5 stars
5 out of 5 stars review

Great features and easy to use!

[This review was collected as part of a promotion.] I received my washer 2 months ago and it's fantastic. Look fabulous, easy to use and very quiet. I'm so glad I bought it The tones when changing the dial for your wash load are even nice, great value. You'll enjoy it!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488