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Customer reviews for Backyard Discovery 14' x 10' Cordova Gazebo with Electric (Dark Brown) for
Backyard Discovery 14' x 10' Cordova Gazebo with Electric (Dark Brown)
4.7 out of 5 stars
stars1,379 ratings1,183 reviews
  1. 5 stars82% (1,129)
  2. 4 stars11% (154)
  3. 3 stars2% (30)
  4. 2 stars1% (12)
  5. 1 star4% (54)
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Showing 21-30 of 1,183 reviews
Mar 22, 2021
Carrie
5 out of 5 stars review

Verified Purchase

Great product!

Fairly easy to assemble. No issues with missing pieces or parts. Everything was labeled and easy to read. Some parts of instructions were not clear, so we used the online 3D manual and it helped us.

Helpful?76F049VLTNB613639463709
reply from BYDSales

Glad your customer experience was exactly what we like to hear.

Apr 18, 2022
JasonC
5 out of 5 stars review

Verified Purchase

Excellent quality and service

Excellent quality and service. Kit came in on time and went together with ease. Lots of detail to parts alignment and manufacturing. We had one roofing board with a broken lap joint that Backyard Discovery promptly replaced (the process to order replacement parts was seamless). Very happy with the purchase and look forward to ordering future Backyard Discovery parts. Swing Set is next :)

Review from backyarddiscovery.com
Helpful?76F049VLTNB613639463709
Sep 29, 2021
The Coulters
5 out of 5 stars review

Verified Purchase

Sets the Proper Tone for our backyard

Saw the gazebo in store and thought it would be ideal for our yard. We had a cement pad poured for it and it is ideal for us. There is plenty of room for family and friends to gather regardless of season. The installation crew did an outstanding job.

Helpful?76F049VLTNB613639463709
reply from BYDSales

Thank you for your 5-star review.

Jul 8, 2021
Susan
4 out of 5 stars review

Verified Purchase

Very happy with purchase.

I love this! It is perfect for our vision. The only reason I did not give 5 stars was the leg posts are hollow so we bought solid ones for longer lasting durability and it was just thrown off the truck when delivered so the boxes were torn, rained on, and there was damage to different parts. The instructions are kind of difficult so we ended up hiring someone to put it together since we are not handy in that way.

Helpful?76F049VLTNB613639463709
reply from BYDSales

Hi Susan- Thank you for taking the time to share your experience. Although we do not suggest altering the product in anyway, we are glad to hear you are loving your new gazebo.

Apr 27, 2021
K Taylor
4 out of 5 stars review

Verified Purchase

14 x 10 Gazebo

The finished product is great. It took me 5 days, 2 hours a day to assemble the different pieces, then had three workers connect the roof to the post, which took over 10 hours on the weekend. Some of the holes didn't line up and it would be great to have the instructions in Spanish. Overall, great product.

Helpful?76F049VLTNB613639463709
reply from BYDSales

We are so glad you like the Cordova. on www.backyarddiscovey.com you can find the English, Spanish as well as French assembly instructions.

Oct 28, 2022
C Halm
4 out of 5 stars review

Verified Purchase

Very good product.

We really love our Gazebo. I can't say there weren't a few challenges putting it all together but having a construction background did help. A few pieces came in damaged and customer service was incredible and got the replacement parts to us very quickly.

Review from backyarddiscovery.com
Helpful?76F049VLTNB613639463709
Aug 30, 2022
Jeff C
4 out of 5 stars review

Verified Purchase

Great product, instructions well done

All the boxes came very quickly and had no damage. Assembly was straight forward and the instructions were clear. I had one issue and Backyard sent a new part within 3 days,. Great customer service! The metal roof panels were slightly bigger than the instructions stated, but everything went together well. Pay attention to the instructions that say you need 3 people for lifting up the roof. The gazebo looks beautiful!

Review from backyarddiscovery.com
Helpful?76F049VLTNB613639463709
Aug 24, 2022
Steven S
5 out of 5 stars review

Verified Purchase

Barrington Gazebo with Installation

The gazebo came on time and the boxes were in perfect condition. We ultimately decided to use an outside installation company after realizing the roof was more complex and heavier to build than we first anticipated. We are thrilled with the completed project though we continue to look for ways to add mosquito netting.

Review from backyarddiscovery.com
Helpful?76F049VLTNB613639463709
Nov 8, 2021
Carla
5 out of 5 stars review

Verified Purchase

More than expected

Once put together ❤ all eyes on it everyone passing by loves it

Helpful?76F049VLTNB613639463709
reply from BYDSales

Thank you for your 5-star review.

Mar 11, 2021
Faye
3 out of 5 stars review

Verified Purchase

Cordoba gazebo

Some of the wood had chunks out of them & marred up, roof cap was bent on both ends

Helpful?76F049VLTNB613639463709
reply from BYDSales

Backyard Discovery is happy to send you replacements for any damaged pieces at no charge. You can order parts by following this link: service.backyarddiscovery.com/Customer/Login. You can also call 800-8556-4445 8a-6p CT and a Backyard Discovery Customer Advocate will place the order for you.