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Customer reviews for Backyard Discovery 14' x 10' Cordova Gazebo with Electric (Dark Brown) for
Backyard Discovery 14' x 10' Cordova Gazebo with Electric (Dark Brown)
4.7 out of 5 stars
stars1,379 ratings1,183 reviews
  1. 5 stars82% (1,129)
  2. 4 stars11% (154)
  3. 3 stars2% (30)
  4. 2 stars1% (12)
  5. 1 star4% (54)
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Showing 11-20 of 1,183 reviews
Apr 14, 2021
Sylvia
3 out of 5 stars review

Verified Purchase

Looks Good Outwardly But Wood is Hollow

Good look outwardly, but I was disappointed that the wood is so hollow you cannot hang or mount much of anything, especially if you have to screw into the wood. Additionally, some of the beams came with cracks in the wood, which I know will be a problem later.

Helpful?76F049VLTNB613639463709
reply from BYDSales

Hi Sylvia- Thank you for taking the time to leave a review. Any parts that came damaged we will gladly replace under the warranty. To make a warranty claim you can reach us 7 days a week, from 8am-6pm CST at phone number 800-856-4445.

May 13, 2022
Marc H
5 out of 5 stars review

Verified Purchase

Amazing Gazebo

Gazebo looks great. Installation is time consuming but well worth once complete. Most certainly need at least 3 to 4 people to raise the roof panels.

Review from backyarddiscovery.com
Helpful?76F049VLTNB613639463709
Sep 12, 2021
Michelle
5 out of 5 stars review

Verified Purchase

Happy Camper

Love this. The charging port connects directly to an electrical cord outlet. Gazebo provides lots of shade and privacy. We had it delivered and installed. Very professional service.

Helpful?76F049VLTNB613639463709
reply from BYDSales

We are thrilled to hear you are enjoying your Cordova. What a great way to spend the summer evenings.

Feb 16, 2021
George
5 out of 5 stars review

Verified Purchase

Heavy Duty and easy to assemble.

The instructions are pretty simple to follow and the gazebo seems to be very sturdy. It does take a little time to assemble, but well worth it. So far I am pleased, but I have only had it for a month so far.

Helpful?76F049VLTNB613639463709
reply from BYDSales

With the Cordova you will have an excellent place to unwind and relax. Thank you for the great review.

May 16, 2021
Mark
5 out of 5 stars review

Verified Purchase

Worth the effort

I purchased this gazebo thinking some friends would show up to help, everyone was to busy, so I decided to tackle this project on my on own! Lot of work parts and pieces! I used three tables, followed the directions carefully, had two of my neighbors help with putting the roof on! My wife was super proud that I accomplished this on my own! It's very nice, and we couldn't be happier

Helpful?76F049VLTNB613639463709
reply from BYDSales

Thank you for your wonderful review! We are so delighted to hear that you were able to get it assembled yourself, and now to enjoy it for many years to come!

May 11, 2021
knoppy
4 out of 5 stars review

Verified Purchase

Recommend Overall! A worthy & beautiful addition!

A decent product overall. I wad slightly disappointed when it arrived with slight damage to one of the main posts (simple scuffing where cardboard had torn and exposed), only to find out that there is no clear-coat effectively so while assembling you are guaranteed to do equally more damage. It seemed inevitable as you are working with many different parts and pieces and the effort required to hang the roof panels adds to the likelihood so my recommendation would be to prepare for a sand, stain and seal job of your own before its all said and done. I would also add that you should not expect precision in the precut materials as you're guaranteed to find some will fit together during assembly far easier and more naturally than others. The part I would say I probably disagreed with the most is when it has you install the top center roof hood panel prior to installing any of the roof panels themselves, as we found it far more challenging to try to install the roof panels in this order whereas if you get the two sides and one long panel installed before the roof hood, followed by the final long panel in that order, I think it will make life much easier. I would also note here that the long roof panels are heavier than you might expect. The instructions call for "at least 2 adults" for installing the larger panels but as a fit 30 year old male, I personally would not recommend hanging the larger panels without at least 3 adults and would honestly recommend 4 so you can better muscle each corner. Otherwise, I'm satisfied with the product and final result and it is a very pleasing addition to both enjoy and admire. I highly recommend using the interactive tutorial for assembly as recommended in the BILT app. Not sure we could have completed this project in the time we did without it!

Helpful?76F049VLTNB613639463709
reply from BYDSales

Thank you for your review! We are so sorry about the damage that occurred during shipping. We appreciate your personal experience and feedback with the assembly! Our Customer Advocate Department is here 7 days week if you have any questions. We hope you enjoy your gazebo for many years to come!

May 23, 2021
Jim
4 out of 5 stars review

Verified Purchase

Great Gazebo

This is a very nice and well made gazebo. Be aware it has a lot of parts and hardware. However the directions and the BUILT app show enough detail to easily follow. By myself it was a 30 hour project (You will require help to put the beams in place and the roof panels!) 2 people for the beams and 3 advisable to place the roof panels in place) Other than that very happy with the purchase and should get tons of use out of it. I place mine on a 16x24' composite deck. I used some blocking and additional 2x8's underneath to provide extra support to attach it to the deck.

Helpful?76F049VLTNB613639463709
reply from BYDSales

Thank you for your review and assembly feedback! We are sure that you will enjoy many days and nights relaxing under your Cordova Gazebo!

Apr 29, 2021
Cash
5 out of 5 stars review

Verified Purchase

Three's Company

I was skeptical at first but this gazebo turned out really nice. Do yourself three favors before you begin this assembly. 1) download the BUILT app. Turns out this is very helpful if you have any doubts. 2) Don't get in a hurry. Take your time to align the parts properly to make sure they all will line up in subsequent steps. 3) Have enough space to lay out the six cartons that this thing comes in. I was trying to make sub-assemblies in one side of my garage while digging through the stacks of boxes looking for parts while it poured down rain outside. That made it a lot more difficult than it should have been. Also, don't go it alone. Have some help. After all of this, we're still very happy with the finished product.

Helpful?76F049VLTNB613639463709
reply from BYDSales

We love the hints! Thank you for the 5 star review

Jun 11, 2021
KAB
5 out of 5 stars review

Verified Purchase

Love it !!!

This gazebo was exactly as described and as expected. We did received a damaged post, but did an online chat with customer service and a new post was sent out right away. The new post came in and was also damaged, but again great customer service and immediately delivery (3 days) of the second post. With the help of the Bilt app and the included instruction book the directions were easy to follow (just make sure to read the tips). They suggested to apply a sealant to the gazebo upon arrival and once a year, but this wasn't stated until the end of the book and it would have been easier to seal it the first time before assembly. Overall we are thrilled with the gazebo.

Helpful?76F049VLTNB613639463709
reply from BYDSales

Thank you for taking the time to leave a review. We are so glad you are enjoying your Cordova!

Mar 15, 2021
MartinJ
5 out of 5 stars review

Verified Purchase

My Backyard Man Cave

Great product, must follow instructions, use BILT app for help, call customer service if any parts are broken, they will FedEx to you

Helpful?76F049VLTNB613639463709
reply from BYDSales

The BILT app is a great assembly tool that people seem to find works very well. I'm glad you did too.