Hello Derek,<br />Thank you for taking the time to leave a review.<br />We&#39;re so sorry to hear that you weren&#39;t happy with your Rocket Pro, and decided to return it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our cordless vacuums a try in the future.<br />Kind regards,<br />Shark Clean

Hello Jo,<br /><br />Thank you for taking the time to leave a review.<br /><br />We&#39;re so sorry to hear that you aren&#39;t happy with your Shark Rocket as it is too loud for you. We will absolutely share your feedback with the relevant teams for consideration on future products and we hope you give our products another try in the future.<br /><br />Kind regards,<br />Shark Clean

Hi there, Thank you for taking the time to leave a review. We’re truly unhappy to hear that you’re displeased with your Shark. This is certainly not the experience we want for our customers, and we’d like the opportunity to make things right. Please know that your feedback is extremely valuable, and we will share it with the appropriate teams internally. If there’s anything we can do to make your experience even better or if you’d like to share your thoughts, we’d love to hear from you. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Shark Clean NA.

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't completely happy with your Shark Rocket Pro Corded Stick- HN175. We will absolutely share your feedback with the relevant teams for consideration on future products.Kind regards,Shark Clean