Walmart US Ecommerce Website

GENERAL MERCHANDISE

PHARMACY

GROCERIES

VUDU

SPARK

PHOTO

ADVERTISING

SAVINGS CATCHER

GIFTCARDS

INHOME

AFFILIATE

ONEAPP

LOTUS

HELP

SMART_REORDER

GROCERY

CONV_COMMERCE

7eb09ef1-0ce8-49a1-af74-f8cc90c7cb69.62fe34904dc7dc6f45f0db0deaf72fcf.jpeg

SONY 65" Class X90C-Series 4K HDR LED TV XBR65X90CH

This is a good TV

I bought TV online in Feb 2021. The TV did not start when powered up. I spent about 1 hour with Sony tech support - factory reset, OS upgrade, etc. did not fix the problem. The return with refund to Sam's Club took about 4 weeks and required multiple interactions with customer support.

TV failed to start

This TV has a beautiful picture.  The software/firmware was a disaster.  My experience does not seem to match that of others, so this may just be a defective unit.  The unit has locked up on an info screen from one of the streaming apps and it will not reset.  I have done at least two factory resets plus a "power reset" where you unplug it.  Nothing worked.  Sony support was useless.  I am going to take it back and see if I can get a replacement unit.  If it is better, I will either add another review or will update this one.

Returned in less than 72 hours

Stunning video performance.  Stood out for us from the others on display including other brands that were over $1600, so this model was a serious consideration at nearly $1270.  Researched before purchase.  Considered OLED, although considerably more expensive and prone to (what should be ancient-history) burn-in issues...Cause for serious pause.  Somehow missed a few key reviews we read _after_ this purchase that rated this model way above its price class when it was over $1500.  Price dropped $300 from $1269 to $969, making this a truly outstanding value.

Excellent Sony TV

Customer reviews for SONY 65" Class X90C-Series 4K HDR LED TV XBR65X90CH