Customer reviews for LG 29 cu. ft. 4-Door French Door Refrigerator w/ Instaview MyColor forVerified Purchase
Great Fridge
The delivery team was awesome, and everything was set up perfectly. It's a great fridge, and we're very happy with it. Thanks again!
Thank you so much for sharing this wonderful feedback with us. We’re thrilled to hear that your entire experience—from the delivery team's setup to your first impressions of your new LF29S8365S refrigerator—has been such a positive one. We know that bringing a large appliance into your home involves a lot of coordination, so it’s great to know that the delivery team took good care of everything and helped make the process smooth and stress-free. Most importantly, we’re delighted to hear that you’re enjoying your new refrigerator. We hope it continues to serve you well for many years to come. If you ever need assistance, our LG CareQ team is always happy to help at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_en/support/contact-us/.
Verified Purchase
Amazing
Fantastic. We love it. Spacious. Great my my large family.
Thank you so much for your fantastic feedback! We're delighted to hear that you're loving your new LG LF29S8365S refrigerator. It’s great to know that the spacious design is working perfectly for your large family. We designed it with both style and function in mind, so it’s wonderful to hear it's making a difference in your daily routine. If you ever have any questions or need support, we’re always here to help. Enjoy!
Blends and Shines
I love this refrigerator is beautiful i didn't even realize it didn't have standard handles and I do miss standard handles. The coolant replacement cartridge is really easy and simple no more going behind panels or struggling to remove. Super easy to maintain and I love the separate compartments
Hey there, Dee! Thanks for the five stars. That fridge really does bring the style, and it’s great to hear the maintenance and compartments are making life easier. We’ll pass along your note about the handles to our product team. If you ever need help in the future, @LGUSSupport is always here for you. #LifesGood ❤️ ‑LG Digital Care Team ^Rich
Great Fridge
This fridge adds a great modern look to our kitchen. It works perfectly and we love it.
Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Refrigerator (LF29S8365S) model adds a modern touch to your kitchen and performs perfectly for your home. This model stands out with its sleek design, spacious interior, and advanced cooling technology that keeps food fresh and organized with ease. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Verified Purchase
Happy so far
The jury is still out, so far ok. We are noticing the glass door doesnt close as tight automatically often causing the alarm sound. Might be an installation issue. Finding the deli compartment as a separate unit very handy. I wish overall the build was taller rather than deeper. And the in-door ice-water dispenser is somewhat counterintuitive: select option is only on water while the light travels to show the current selection. Not sure why would select push option wouldn’t follow. Minor, but quite inconvenient when you have people over or a kid with learning disabilities. And another minor suggestion, the deli compartment could benefit from an extra divider. I ordered it separately; happy it’s possible. I do appreciate a more compact in-door unit. Overall happy so far.
Thank you for sharing such thoughtful and detailed feedback on your new LG refrigerator. We’re glad to hear that overall you’re happy so far, and we truly appreciate your insights—they help us better understand real-world experiences and where we can improve. It’s great to know you’re finding the separate deli compartment useful and appreciate the compact design of the in-door unit. We also understand your concerns about the glass door not always closing tightly—this could indeed be related to installation, and we’d be happy to help you troubleshoot that. Your comments about the dispenser interface and accessibility are incredibly valuable. We’re always striving to design with all users in mind, and feedback like yours helps guide future enhancements. We're also glad to hear you were able to order an extra divider for the deli compartment—that flexibility is something we aim to offer. Thank you again for your honest review and for choosing LG. If there's anything we can do to further support you, please don’t hesitate to reach out.
Calcium deposits looks icky
I love this fridge, but there's one thing I don't like. We don't use the in door dispenser for ice, only for water. But ice gets in the shoot and melts, leaving calcium? deposits on the bottom and side of the dispenser area.
Hello there Torie! Thanks for sharing your experience. We hear you on the dispenser area getting a bit messy, and we’ll be sure to pass that note along to our product team. If you need anything else, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich
Verified Purchase
Water tastes terrible
Fridge is a decent size with some good features. We can’t seem to get the water to taste like water, not garden hose water. We can’t get cold water either. This fridge is only 2 weeks old I was hoping for better luck with spending this kind of money on an appliance.
Hi Denise. We are sorry to hear you are having an issue with the water quality and temperature of your new LG LF29S8365S refrigerator. We understand your frustration. The "garden hose" taste and lack of cold water are typically caused by new plumbing lines and filters that need flushing. Please follow these essential steps: Flush the lines: Dispense and discard at least 3 to 5 gallons of water to clear trapped air and carbon dust from the new filter. Verify filter installation: Ensure the filter is securely twisted into place. Check supply line material: Confirm your home water supply line is copper or PEX tubing to prevent added taste. These issues often resolve within the first week or two of regular use. We recommend reaching out to our customer support team directly so we can assist you in troubleshooting further or arrange for service if needed. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re committed to resolving this for you. Thank you for bringing this to our attention. Sincerely, The LG Electronics Team
Refrigerator
[This review was collected as part of a promotion.] I like the refrigerator but have been waiting almost 3 months for a damage allowance.
Hello. We understand your inquiry regarding your LG Refrigerator model LF29S8365S, and we are glad to hear that you like your appliance. We want to ensure your post-purchase experience matches the quality of our products, and we are committed to helping you find a resolution regarding your request. To ensure your account information is perfectly aligned for quick processing, we recommend verifying that all purchase documentation, delivery receipts, and property assessments are compiled and fully legible. We want to ensure this matter is reviewed directly by our management team so we can provide you with a definitive status update. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can investigate your account status and provide you with further support. ^James
Inconsistent temperatures
This refrigerator has wildly inconsistent temperatures. We have had 2 gallons of milk spoil even though the fridge is set at 37 and the app says it is cooling well. Installed several thermometers and they were reading 40-42 in the fridge. Had to set the refrigerator temp down to 34 to have the main area hold 36 while the door is still reading 40. A repairman came out and told us the temp was within acceptable specs so he could do nothing with the refrigerator. The best he could do was enter the refrigerator into a program where LG is monitoring the refrigerator. It’s getting expensive throwing milk away. Will no longer be storing milk in the door, even though it was designed to access milk without opening the entire refrigerator. Too expensive of a refrigerator to not work properly. Disappointed!
Thank you for sharing your experience, we know how important perfect cooling temperatures are, and we'd love to get you back into perfect shape. Since you're already being assisted, we'd love to take a closer look with one on one support. Be sure to reach us at LGDigitalCare@LG.SprinklrSupport.com with your contact information and previous conversations with support. We're here for you! ^Jose
Don’t buy!
This was the worst refrigerator I ever bought. The compressor won’t last long and repair shops refuse to work on them because they are so terrible
Hey there, Jeff. We would love to try to give you a better experience with your SmartView door-in-door fridge. Please send us a private message on social media at @LGUSSupport, and we can provide you with personalized service for your fridge. We will work with you to find the best course of action when trying to bring your fridge back to life, whether you're still under warranty or not. We want grabbing a snack from the fridge to be a seamless experience! ~ Ryan