Customer reviews for LG 29 cu. ft. 4-Door French Door Refrigerator w/ Instaview MyColor forVerified Purchase
Great Fridge
The delivery team was awesome, and everything was set up perfectly. It's a great fridge, and we're very happy with it. Thanks again!
Thank you so much for sharing this wonderful feedback with us. We’re thrilled to hear that your entire experience—from the delivery team's setup to your first impressions of your new LF29S8365S refrigerator—has been such a positive one. We know that bringing a large appliance into your home involves a lot of coordination, so it’s great to know that the delivery team took good care of everything and helped make the process smooth and stress-free. Most importantly, we’re delighted to hear that you’re enjoying your new refrigerator. We hope it continues to serve you well for many years to come. If you ever need assistance, our LG CareQ team is always happy to help at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_en/support/contact-us/.
Best of the Best
Great product, my second one in 1 year. Moved out of state, loved the refrigerator so much bought the same one in New house along with LG induction stove and dishwasher. The best and most reliable products at a wonderful price.
Blends and Shines
I love this refrigerator is beautiful i didn't even realize it didn't have standard handles and I do miss standard handles. The coolant replacement cartridge is really easy and simple no more going behind panels or struggling to remove. Super easy to maintain and I love the separate compartments
Hey there, Dee! Thanks for the five stars. That fridge really does bring the style, and it’s great to hear the maintenance and compartments are making life easier. We’ll pass along your note about the handles to our product team. If you ever need help in the future, @LGUSSupport is always here for you. #LifesGood ❤️ ‑LG Digital Care Team ^Rich
Great Refrigerator
So far I have been very pleased with this refrigerator. I like having the option to turn the 2nd drawer into a fridge drawer or freezer drawer.
Hello! Having that versatile drawer seamlessly switch to match your daily needs is a game changer, and we are absolutely thrilled to hear how pleased you are with the performance so far. For any future assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James
Verified Purchase
nice but not great
i like door in door and extra pull out drawer. I dislike water ice dispenser, difficult to use. Not enough shelf placement options. Light in door is useless.
Thank you so much for sharing your honest feedback with us! We are absolutely thrilled that you are loving the Door-in-Door design and that handy extra pull-out drawer, those features were created to bring a little extra joy and convenience to your kitchen. At the same time, our hearts go out to you regarding the hurdles you've faced. We are so sorry that the water and ice dispenser has been tricky to use, and we want to help make that seamless for you! You can find quick troubleshooting steps right here: https://www.lg.com/ca_en/support/product-support/troubleshoot/ we also hear you loud and clear on the door lighting and shelving flexibility. Your thoughts mean the absolute world to us and help us craft appliances that feel like a true blessing in your home. If you ever need a hand, our LG CareQ support team is always here for you. Thank you for trusting LG. Life's Good! https://www.lg.com/ca_en/support/contact-us/
Verified Purchase
Happy so far
The jury is still out, so far ok. We are noticing the glass door doesnt close as tight automatically often causing the alarm sound. Might be an installation issue. Finding the deli compartment as a separate unit very handy. I wish overall the build was taller rather than deeper. And the in-door ice-water dispenser is somewhat counterintuitive: select option is only on water while the light travels to show the current selection. Not sure why would select push option wouldn’t follow. Minor, but quite inconvenient when you have people over or a kid with learning disabilities. And another minor suggestion, the deli compartment could benefit from an extra divider. I ordered it separately; happy it’s possible. I do appreciate a more compact in-door unit. Overall happy so far.
Thank you for sharing such thoughtful and detailed feedback on your new LG refrigerator. We’re glad to hear that overall you’re happy so far, and we truly appreciate your insights—they help us better understand real-world experiences and where we can improve. It’s great to know you’re finding the separate deli compartment useful and appreciate the compact design of the in-door unit. We also understand your concerns about the glass door not always closing tightly—this could indeed be related to installation, and we’d be happy to help you troubleshoot that. Your comments about the dispenser interface and accessibility are incredibly valuable. We’re always striving to design with all users in mind, and feedback like yours helps guide future enhancements. We're also glad to hear you were able to order an extra divider for the deli compartment—that flexibility is something we aim to offer. Thank you again for your honest review and for choosing LG. If there's anything we can do to further support you, please don’t hesitate to reach out.
Calcium deposits looks icky
I love this fridge, but there's one thing I don’t like. We don't use the in door dispenser for ice, only for water. But ice gets in the shoot and melts, leaving calcium? deposits on the bottom and side of the dispenser area.
Hello there Torie! Thanks for sharing your experience. We hear you on the dispenser area getting a bit messy, and we’ll be sure to pass that note along to our product team. If you need anything else, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich
Verified Purchase
Water tastes terrible
Fridge is a decent size with some good features. We can’t seem to get the water to taste like water, not garden hose water. We can’t get cold water either. This fridge is only 2 weeks old I was hoping for better luck with spending this kind of money on an appliance.
Hi Denise. We are sorry to hear you are having an issue with the water quality and temperature of your new LG LF29S8365S refrigerator. We understand your frustration. The "garden hose" taste and lack of cold water are typically caused by new plumbing lines and filters that need flushing. Please follow these essential steps: Flush the lines: Dispense and discard at least 3 to 5 gallons of water to clear trapped air and carbon dust from the new filter. Verify filter installation: Ensure the filter is securely twisted into place. Check supply line material: Confirm your home water supply line is copper or PEX tubing to prevent added taste. These issues often resolve within the first week or two of regular use. We recommend reaching out to our customer support team directly so we can assist you in troubleshooting further or arrange for service if needed. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re committed to resolving this for you. Thank you for bringing this to our attention. Sincerely, The LG Electronics Team
Ice cube unuseable
Both ice makers taste like pure mold can't even use them in drinks..already washed the trays 2x. New filter.flushed the lines. New plastic tubing from connection to refridge. Dumped many of tray of cubes out.....there is something either bad with the design that use passage ways that could be mold in there or just the plastic ice cube tray are bad... water is ok just ice issue.. at this time I cannot recommend this product.....still under warranty at 7 Mos old....
Hi. We appreciate you sharing your experience with your LF29S8365S LG Refrigerator. We recognize your experience with the ice quality and taste performance on your unit. To help improve the taste and quality of your ice, try discarding the first few full batches of ice after replacing the water filter and thoroughly cleaning the ice storage bin with warm water and mild soap. You can review additional troubleshooting steps on our help guide at http://lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208?srsltid=AfmBOoqTlQ8dE4JNb9CQqhqM4OcFENrrrIyds654JKrZMRPDjg6TME7d. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Refrigerator Door Won't Stay Closed
Extremely disappointed with this LG refrigerator. The biggest issue is the refrigerator door latch. The door does not stay securely closed and feels very loose. On several occasions, the door has slowly swung open by itself after appearing to be closed, which is incredibly frustrating and raises concerns about food safety and energy waste. For a premium appliance, I expected much better build quality and reliability. A refrigerator door should close and latch securely every single time without having to double-check it. Constantly worrying whether the door has opened on its own defeats the purpose of owning a reliable refrigerator. I expected better quality control from LG. Based on my experience, I cannot recommend this product unless this issue is addressed.
Hello. We appreciate you sharing your experience regarding your LG Refrigerator model LF29S8365S. We recognize your experience with the door not closing properly on your unit. You can ensure the refrigerator is leveled slightly backward so the doors swing shut smoothly on their own, and you can also refer to our guide for additional steps https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-fix-a-french-door-that-wont-close-or-open-properly--20152715589516?srsltid=AfmBOopTs-A99uGOnr-YdFCpGmRdXKj7PlKxLddwEwKPnaqMm2cBAPjz. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James