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Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch

We bought our generator 6 weeks ago.  We were so happy to hear it come on and keep everything running when we had a power outage.

Happy customer

generac.com

Love this very reliable excellent product. I now feel entirely comfortable knowing I will always have electricity. Thank you Generac!

Superior Product

We have had this product for amost 1 yr now. So far have not needed it but sure is nice to know it is there when we do need it.

Great feeling of security

My Generac was installed 4 months ago. So far it turns on weekly for exercise, but we have not had a power outage to use it.

New installation

Great product, there when you need it.  Wouldn't own a house in the Midwest without one.  Hat's off to the team of installers.

Peace of mind

This product had the features we wanted, we can't really wirte more of a review until we have to utilize the generator.

Generac Generator

Awesome generator and very nice looking! No problems with it doing what it suppose to as far as I can see.

This Generator is very reliable

This generator is good, but was most impressed with the workers who installed the unit.  Professional,  neat, courteous.

Neat, attractive and quiet running

We bought Generac because of reputation of quality product! So, far no problems, fires up as soon as power out!

Generac reputation excellent

Great have 22K unit starts in all weather conditions as low as -8 degrees and it runs the entire house

Excellent product for the price

Generator arrived with no visional signs of damage from shipping company. Uncrated and found the front cover was damaged from assembly... not shipping.  Un-skidded generator and found manuals and engine oil missing.  Called Generac customer service and requested replacement cover, manuals, and engine oil.  Waited one week and heard nothing from Generac.  Call again requesting update and was told request has been placed by no update on whether Generac would replace cover or manuals.  Engine oil was a solid NO.  Will not ship oil, will have to purchase from local distributor at my cost.  It's now been over 2-weeks with no response from Generac; however, I received a package in the mail with the manuals.  Called again about the damaged front cover and this time requested to speak with a manager of customer service.  Was asked to send photos of damage for their inspection and review. Just received today 11.30.2023 that request was granted a new cover will be shipped.

Generac Customer Service

The Generac 22KW whole house generator sits quietly and blends in looking very aesthetically pleasing but during the weekly testing and in case of a power outage, it powers up and for a real electricity outage, it switches over and provides power for the entire house until the utility is back and stable.  It is relatively quiet while it is running and while you are inside, unless you are in the area nearest the generator, you don't even notice it running.  I provides great peace of mind and works exactly as advertised.