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Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch

Still a few things to work out, but I'm confident that the company will take care of them.

Glad I ordered Generac!

generac.com

Looks to be a great product very happy to be part of the Generac team

Great features

With hurricane season starting and living in the Houston area, this generator is a peace of mind.

Great Product

working with the local utility was a real challenge happy to have had help in that process.

pleased to have it installed

We purchased and installed this generator as protection from storms.

Hurricane peace of mind

Great product for a good price. Professional installation, clean, neat, and very knowledgeable.

Just waiting to lose power so we can enjoy it!

Excellent purchase, I have friends who want the same one. Excellent service from my dealer.

Excellent service

Generator arrived with no visional signs of damage from shipping company. Uncrated and found the front cover was damaged from assembly... not shipping.  Un-skidded generator and found manuals and engine oil missing.  Called Generac customer service and requested replacement cover, manuals, and engine oil.  Waited one week and heard nothing from Generac.  Call again requesting update and was told request has been placed by no update on whether Generac would replace cover or manuals.  Engine oil was a solid NO.  Will not ship oil, will have to purchase from local distributor at my cost.  It's now been over 2-weeks with no response from Generac; however, I received a package in the mail with the manuals.  Called again about the damaged front cover and this time requested to speak with a manager of customer service.  Was asked to send photos of damage for their inspection and review. Just received today 11.30.2023 that request was granted a new cover will be shipped.

Generac Customer Service

This product is essential to comfortable living in South Louisiana! With many power outages, it would be miserable without it, or even using a manual generator which has to be constantly monitored. I view it as needed as much as having central air condioning. I would definitely recommend it.