We are very happy with our generator. Approximately 3 weeks after installation, our neighborhood lost power for 12 hours. Our house was the only one on the street with power ! It didn't miss a beat and we were very comfortable.

I am very pleased with the product thus far. Tests were performed without a hitch. I feel secure that it will meet my needs in the future. It is attractive and easy to access and very high quality

I researched all kinds of generator and decided that general was the best one for what I wanted to use it for. I could not ask for anything more,it runs the whole house.

Company did an outstanding job of installation and testing. Managed every facet of the process and made it easy for us to understand how it works. So far so good.

Great documentation Easy install, follow your building codes or get assistance from a professional. Easy operation and servicing. Now happy that it is up and available if needed. Good security blanket.

The only issue I have is the covers for the security locks is the hinge on the lock covers break to easy. Perhaps due to weather but once they break they are very easy to loose. Other than that it is a good looking unit and well built.

Only had generator about 3 months, with no power outages, so can't definitively talk about backup power. Generator was installed on time and with highest standards. Weekly test has run as scheduled every week. Looks good, runs quietly.

Unit installed a month ago. It starts when needed for a power outage but will not exercise automatically. The noise level is acceptable and unit starts quickly.

Within 2 weeks of installing the generator, our power went out and the generator kicked on just like it should and ran everything that we had planned for it to. We were thrilled.

I no longer need to worry about my electric going out. I had a generator before but had to go outside & run the power cord from the house to the unit then switch the power .