I purchased this product for the new home I just built. My wife and I are in our 60's and wanted to ensure we had backup power should we ever need it. Had an issue with motherboard but Generac warranty replaced it and back up generator unit now seems to working well. Bought Generac because of long term manufacturer and trusted trade name

This is a great product. Gives a homeowner a sense of security. The price was good and the explanation of the product was easy to understand. I wish we had done this years ago. I look forward to recommending this product to any friends or relatives who may be in the market to purchase.

This unit needs a wiring harness or a different location for the terminals. It is difficult to get the heavy wire into the limited space provided and the location of the terminals is not easy to reach. I have not had a power outage since installing so I am not sure how well it will work.

We had the 22kW Generac installed the Autumn of 2016. Our 1st power outage of the season occurred a couple of weeks ago. The outage started at 10:30pm, just as everyone was prepping for bedtime. 10 seconds after the outage begun we had FULL power. No problems, the generator shut down automatically after residential power was restored, and our electric service was automatically cut over to AC. WOW !! No more lugging out the portable generator!. We also installed the battery heater and oil filter heater - cold climates.

That's what I like. The generator is always ready for action. Electricity fails, generator cuts on, never misses a lick. Very happy. I have installed three of these on three different homes and have never regretted it. In fact I have increased the value of each home.

The new generator came to the rescue almost immediately after installation. The power went out and the generator came on and we did not realize it right away because it runs so quietly. Then during the severe weather our power was out for several hours and we were the only family with lights and all the other amenities in our neighborhood. Wonderful!!!

I live in an area where our power goes out at least once a month. To know that we do not have to worry about that anymore is awesome. The installer we had that was qualified to install by Generac was very knowledgeable and informative. He let us know what he was doing throughout the entire insolation process. After the install he went over everything very thurally and insured us that if we need anything to call him! Great job Generac!

I'm no expert on generators. But my electrician is. I bought this generator on his recommendation. It could not have been an easier purchase & delivered right to my door. It was hooked up easily (by him) and looks ready to go in the yard. It is smaller that we thought for a 22w and we are very pleased with the purchase. I can't speak to the use as yet, but we are ready when the time comes.

This has been an excellent product. It has been exactly what we desired. The installation team was professional and knowledgeable. We did have a minor issue with the generator that was resolved quickly and have had no issues since. I would recommend the connection package as it allows for remote information and updates.

I have a 22K Generator and it only came into operation one time since installed on 3-25-16, At that occurrence, the technician determined that the problem was insufficient air intake to the carburetor due to a defective air filter element. The installation and Service from my Dealer and employees has been Great, and I would highly recommend them to anyone.