We have had this generator for 5 months and it was installed when we built the house. We had some storms come through this weekend in Mississippi and were able to use it for the first time. We were out of power for around 1 hour while we used it. It cycles once a month per my settings and when power goes out you will have power from generator within 10 seconds. When power from utilities comes back on there is no loss of power at that time. Only when you loose power, the reason is generator must warm um before it takes a load. Awesome product and for the price and performance of this unit it's a winner for all.

Prior to this generator I had a carrier 42KW. You would think a larger generator would be a lot louder but you would be wrong. This generator so far has service the Basic needs at 22kW. I built my new home directly across the street from my old residence. When power went out the generator was so loud it woke me up. I went outside to see if I could hear the old generator running. I literally had to walk across the street up to about 20 feet from the home before I could hear the old generator running over the new one. I guess when your power goes out you don't mind the noise. It would be a huge improvement if they could insulate their generator better to reduce noise.

We are very pleased with our purchase and the installation by our electrician. Fortunately we have not needed to use it yet. It does run every Sunday on time like clock work. It has a very nice appearance much nicer then our house a/c unit. We would definitely recommend this generator.

I have wanted this for years. Recently moved to a wooded rural lake home and didn't want to risk losing power. Not there full time and didn't want to lose frozen food if the power should be interrupted. I have also been without power due to ice storms in the winter. No longer an issue. Peace of mind is worth the cost to me.

We actually haven't had to use it for an emergency yet but we had an ice storm recently and we weren't anxious about the power going out because we had this generator. I am glad to see the design changes in the newest model because my electrician said this was tough to hook up the primary feed wires.

We've all been there. Lights out and no idea when it will be restored. With our increased dependence on reliable energy loss of power is serious. The night our Generac was installed I told my wife I had never had the feeling of complete peace of mind after purchasing a product or service like that I experienced after our Generac was installed. We've lost power twice since installing it three months ago. The feeling in the house is 'oh well" compared to a panic we experienced before. I highly recommend installing a Generac, not only does it provide energy, it also provides a level of peace of mind few will ever know. The guys and BNK that installed it are terrific. They are polite, knowledgable and cleaned up the job site beautifully.

This is our 2nd Generac . We have one for our cabana and now a new one for the house. Oklahoma winters can be very harsh with lots of icing occurring on power lines. For convenience, we added the second Generac for the house. This is a great reliable product.

We are extremely pleased with our whole house Generac generator. We have had it 8 months and it has over 100 hours of usage. It has been an extremely reliable, dependable, quality generator. This was the best purchase decison we could have made for our home.

Our home is approximately 7,000 sq.ft. with a fully equipped office. This installation was installed quickly and expertly, Compared with other systems/manufacturers, this installation is accommodating the entire home and office at 2/3rds or less the rated output and half the cost. very efdfective.

Have been wanting a generator as I have well water and live in a cold climate. Unbelievably, we had a power outage for 2-3 hours just a few hours after installation was completed on the day before a holiday! Switches over without a blink. Great service from my installing electrician, and extended warranty to boot. Couldn't be happier, and so relieved to no longer have to worry about weather!