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Customer reviews for Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch for
Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,096 ratings3,096 reviews
  1. 5 stars86% (2,674)
  2. 4 stars9% (279)
  3. 3 stars2% (73)
  4. 2 stars1% (17)
  5. 1 star2% (53)

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Showing 2,001-2,010 of 3,096 reviews
Dec 15, 2023
Buster
5 out of 5 stars review

great product

after the last hurricane august 28, 2023 in Florida we decided to get the generac. We cannot handle the stress of anymore outages at our senior ages. 4 of our neighbors have one also. the installation was very professional. The 3 gentlemen were excellent.....matt Carl Samuel from Lake City Florida . MY husband and I would highly recommend purchasing a generac.

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Oct 5, 2021
Brad
3 out of 5 stars review

Started out great, not so good now

Had been in the process to get a 22KW installed and then Ida hit. Power went out Sunday evening about 5:30 on 8/29. We were running the house on a 17.5 KW portable Generac but getting fuel had become an issue. Our dealer texted me the following Thursday AM about 6:30 and asked if we were still without power. I replied yes and they showed up a couple of hours later to install the unit. 5 hours later we were up and running. Everything went well until Sat AM when the unit shut down. I went to check it and the enclosure was full of oil that had leaked out of somewhere. I refilled it and got it running but it continued loosing oil. We got power back on Sunday evening. Unit now goes into over start shut down. Dealer came and did the first service but the unit still will not start and run. We suspect it has a bad circuit board so am waiting on that so we can get it started to find out where the oil is coming from. We suspect it is a rear seal since oil is coming from the exhaust end. Service tech also noted metal shavings in the oil. Bottom line is we are still without standby protection.

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Jul 25, 2023
JAMES
5 out of 5 stars review

WiFi enabled

Because our house was totally electric, the installation process was extended. We started on 06/07/2023 and finished on 07/25/2023. Some of the delay was with permits, and having to get ENTERGY to run a gas line and install a gas meter. The process of installing the controller, running the electric wires from the controller and generator to the breaker panel is an arduous process. Running the gas line from the meter to the generator was another involved process. Overall, we are pleased with the process and is now ready for the hurricane season, as that was the primary purpose of getting the generator.

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Jun 17, 2023
suzy
1 out of 5 stars review

Defective from Factory and causing so much stress

Our 26KW generac was delivered and installed May 16th. It ran 3 test cycles and then we had a 90 minute power outage. We immediately noticed oil spillage all over our freshly poured concrete pad. We open the Generac and there was frsh oil all inside. We contacted our dealer and they diagnosed that the seal was improperly installed from the factory. A few later, the technician took everything apart and fix the issue during about 3 hours. We purposely ran the Generac for another hour to ensure there was no oil leakage. We accepted that there may a bit of residue. The machine ran other test cycle and there is oil spillage again. We are so disappointed that our machine seems to be a lemon and has endured this much work and it is barely 1 month old. Now what ? please help

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Dec 30, 2022
CATHYRN
5 out of 5 stars review

GREAT PRODUCT

INSTALLERS WERE EXCELLENT. PROFESSIONAL. KEPT ME INFORMED OF ENTIRE PROCESS VERY PLEASANT GROUP OF GUYS FROM INITIAL MEETING WITH SALES PERSON THAT EXPLAINED PRODUCT TO ME AND THE TEAM OF PEOPLE WHO INSTALLED. WOULD DEFINITELY BE RECOMMENDING TO FRIENDS/FAMILY/NEIGHBORS. THANKYOU CATHY

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Mar 12, 2019
Steve
5 out of 5 stars review

Whole home coverage with peace of mind security.

With frequent electric outings, the General 22kw does provide peace of mind when it comes ensuring your power source. Wether it’s backing up power for a sump pump to keep your basement dry or even power for your medical devices, rest assured you’ll be comfortable in your home in any case. I highly recommend the Generac Generators.

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Sep 15, 2021
Pawpaw
5 out of 5 stars review

It appears to be easy to maintain

Just had my 24 kw generator installed last week. Installers were outstanding. Other than the start run it has not had the opportunity to perform under an emergency situation. I feel really great about this product. Would highly recommend it to anyone David Carpenter

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Jul 18, 2017
Norm54
5 out of 5 stars review

My new Generac generator gives me peace of mind.

My new Generac 22KW generator installation is complete, and everything works flawlessly. It has already turned itself on for a scheduled self-test. It is comforting to know that I am no longer subject to the inconvenience and financial consequences of random power outages. Excellent and well-designed product!

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May 31, 2019
oldtownBOB
5 out of 5 stars review

great features but louder than i expected

just had the system professionally installed. Premier Power out of Jacksonville was great to work with and very knowledgeable. when we did the training I was surprised as to how loud the system is. it happens to be near the master bedroom (no other option), but i figured when we need the power it might be music to our ears. we can always go sleep in the living room. we are very satisfied with both equipment and quality of dealer.

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Feb 13, 2021
Yo
3 out of 5 stars review

Not sure

I just got my generator installed. I can't really say much since I haven't had a power failure yet. I was a bit shocked at how far the generator was placed away from the house. It kinda sit out in the yard. The wifi wasn't connected and wasn't told how to until I contacted Mobile Link. The installation of the unit near my circuit breaker was done very well. I'll give more feedback later.

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