Living in North Georgia Mountains is a dream fulfilled! Built our forever home in 2012 and put off buying a backup generator because of what I perceived the “high” and “unnecessary” costs would be. With mountain living comes power outages from time to time and as an avid hunter and fisherman with fruits of my outings in the freezer/refrigerator, along with our groceries, a Generac 22kw, Guardian Series, is a MUST HAVE! Super affordable, Super Quiet, and Super Satisfying! Thanks for making this forever home PERFECT!

Our Whole House Generator was installed on Feb.16 2023. So far we didn't have to use it but when we need it will be there for us to give us the Power we need. I hope we will never have to use it but better be safe than sorry. The Install went great, and everything is working great.

Our new generator had only been installed for two weeks to the day when our power went out due to a wind storm. The generator kicked right on and stayed on until the power company restored power. Thunderstorm season will be here soon and knowing that we have our Generac generator is certainly comforting!

Site preparation was simple and the dealer installed this 22kw unit complete with transfer switch and associated wiring in one day. Unit performs self test once a week which gives us piece of mind that it will be available during an actual power outage.

I just got the home standby generator hooked up. It was tested and started up right away. I so glad I have a generator that I can count of when the power goes out. I would like to thank the company for giving me a list of certified Generac installers. The installer was very professional, arrived on time, was very knowledge, and did and great job.

It is a nice feeling now not to have to worry about outages. just too old to fight portable generators and have to find fuel for them. a very nice looking unit, quieter than my old unit. installation was very professional. would highly recommend to anyone.

We purchased a 14KW model generator and automatic transfer switch with distribution. Install and electrical was DIY while the gas connection was contracted. Coordination with an existing solar power system was accomplished and fully tested under load. The system is now standing by exactly as desired and fully inspected.

This 14 KW Generator was installed on 12/8/21 by (3) installers with completion after about 6 hours. The installation looks professionally done. The generators WiFi module was connected to my WiFi and a simulated outage was successfully completed with the generator automatically being energized. The simulated outage was recorded on the Mobil Link 'Status' page. The Mobil Llnk App was showing a 4 - 6% signal strength. Three days after the installation, we had a 40 hr outage due to high wind and the generator performed flawlessly, but the WiFi Mobil Link, not so good. The operation of the generator during the actual outage was not recorded on the Mobil Link status page. I checked the signal strength of several of my devices at the generator site and they all picked up a full signal in comparison to the generator WiFi Module's 4-6% signal. A subsequent call to the installer resulted in my being redirected to the Mobil Link 855 number with a request to pass anything I learned back to the installer for their education. The first call to Mobil Link concluded with a recommendation that I needed one of their recommended WiFi extenders because the generator WiFi Module doesn't work well with dual band WiFi systems such as the GoogleNest mesh system I have. After purchasing and installing a TP Link N300 extender, I upgraded my signal strength from 6% to 20% for the WiFi Module and with a recent update to the Mobil Link app increasing it to 28%. Since this was still well below the 40% signal strength that is recommended in an article at the Mobil Link Tech Support website, I called their Mobil Link 855 number again with my previously opened case number and was told they didn't have any further recommendations to improve the WiFi signal and 28% was probably good enough to avoid disconnects. I think this should have been a turn key installation with the installer assessing what is existing at the proposed installation site, quoting what is required to make the system work as recommended (including the WiFi Module) and then assuring it does so when the installation is completed. I think there needs to be a WiFi antenna external to the generator housing, but apparently Generac doesn't yet.

I live in unincorporated New Lenox; seems we lost power a lot. (Older Section, Above Lines, Transformers) Now retired with my wife, don't want to be messing around with extension cords, portable generator that won't start @ 3:00AM in the morning (plus No gas). After talking to Baker Electric @ the Tinley Park, Illinois home show, I was SOLD! (And I went to buy windows, so go figure). The Generac is the CADILLAC of Whole House Generators the way I look at it. Generac's sale's representee's are extremely helpful, responsive, and informative! Plus, the 10year warranty helped persuade me too. WELL SPENT MONEY!

The unit can not be setup to exercise under load. I like to test the transfer switch function as well as the generator capability to support load for a complete system test. I have been involved in probably at least 100+ standby installations over 40 years and have never had a unit that would not exercise under load. Would certainly like to see a firmware upgrade that allowed for transfer during exercise without requiring a total outage to the home.