Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch for
Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,103 ratings3,103 reviews
  1. 5 stars86% (2,680)
  2. 4 stars9% (281)
  3. 3 stars2% (74)
  4. 2 stars1% (17)
  5. 1 star2% (51)
Sort by |
Showing 1,621-1,630 of 3,103 reviews
Nov 30, 2017
Vic
5 out of 5 stars review

Power outages during a storm are not longer a worry

Generac Guardian 22kw generator will provide power to the entire house in event of a power outage. Unit is well constructed and designed for long term use. Fueled by natural gas it does not requre external fuel storage tanks and does not require periodic fuel resupply and does not have contamination issures common to diesel supplies.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Jan 11, 2023
Richard
3 out of 5 stars review

Good generator but disappointed in quality

The purchase, installation and certified startup went very well. The first year of service with five hours of run time required three warranty visits by the certified startup company. The first warranty call was due to the generator over cranking and loose bolts on the frame. The certified startup company addressed these issues quickly. The second warranty call was due to an oil leak. The certified startup company found loose hose connections around the engine and cooler. They replaced the factory clamps with adjustable clamps. Once again they did a great job. The third warranty call was due to another oil leak. This time the certified startup company found the front engine seal leaking. This was a major repair as they had to remove the entire end of the generator. Once again, they did a great job. At this point, I started asking questions about the warranty and extended warranties. I was given the warranty registration details from the certified startup company and was told to call Generac. I called the main number and was told to call the power group as they handled extended warranties. I called the power group and was told my generator was not registered to call the main number again. I called the main number again and they stated the generator was registered and to call the power group again. Well after many calls I realized I could not fix their departmental communication problem and gave up. I do believe Generac is a good company which is why I still recommended the product. However, I would highly recommend reviewing other manufacturers offers, as I unfortunately found afterwards that they have better warranties and very good reviews as well.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Jun 13, 2018
Bill
5 out of 5 stars review

I really like the ease of use.

We live in Florida where power outages are frequent. I have cancer and am going thru chemo treatments. Being without power is very dangerous to me, so this back up whole house power supply is a must. I wish insurance would pay part of the cost, but at least the generator adds to the value of our home and gives my wife and I Pease of mind. I was very pleased with the subs that did the install. They did a very nice job, thanks.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Jul 27, 2023
Stephen
2 out of 5 stars review

Summery

Be ready for a long lead time. You will be reposible for your gas installations, which can get costly. Also prepare that you will pay for your mobile link. So wifi doesn't meen you can monitor your unit. Decibal levels are higher than advertised. Do your research before your purchase. Not what I expected somewhat disappointing.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Sep 14, 2017
ddavis485
5 out of 5 stars review

Functional and looks great!

The Generator enclosure looks great. Great balance between clean and subtle (does not draw attention from the house itself). We have not lost power yet to fully test this unit, but the self-test runs every Monday and is actually fairly quiet. Add in the 10 year warranty and the Professionalism of the Customer Service that I received while scheduling my free home site study has made this experience everything that I could have hoped for.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Jul 1, 2022
CaptBob
5 out of 5 stars review

Awesome peace of mind!

T&M Services did a great job! I am so happy with Generac at this point. You keep improving and making them better. Ya, it is not cheap, but trust me, worth every penny. I was without power for 6 days in TN due to an ice storm. Never again! I wonder about the countries infrastructure and fear this may be more common than it was in the past. I don't need to think about it anymore. I'm not trying to scare anyone, it was just a choice that was right for me. Generac is an amazing product and I am really happy about it. The wifi connection and ease of how it works. Automatic, you don't have to do anything. I have a portable generator that helped me get by, forget that now! Go for it!!

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Mar 21, 2024
QueenofShmilyAcres
5 out of 5 stars review

Excellent Product!

1n 2014 I purchased a Generac 10Kw standby generator for our home, never thinking I would be using it so often. As it ran flawlessly, I decided I wanted another 10Kw for my garage/workshop that also contains 3 freezers. The 10Kw is a bit of overkill for this current usage however, it is backup in the event of the 1st generator failure or storm damage to our house preventing us from using it. As backup, it would provide power for both that garage/shop and a travel trailer. "Don't be scared; Be Prepared" is one of our mottoes. I am confident that this generator will survive the test of time. I tell Everyone that this is exactly what they need.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Sep 23, 2022
Christine
5 out of 5 stars review

Thrilled with our generator!

We're absolutely thrilled with the peace of mind that comes with a Generac generator. An ice storm left us without power last winter for seven days and shuttling between our home to check on pets and pipes. We're as ready as we can be for any future outages.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Jun 16, 2023
Dennis23
5 out of 5 stars review

Peace of Mind!

Our home Generac Generator evaluation, selection, & installation process was outstanding - from start to finish. Our Generac dealer provided all relevant product information on sizing, installation, & customer operation of our new generator. Installation & operation was completed in one day. The 26KW Generac generator will now power our entire Texas home. With the Texas power grid being subject to possible unexpected power outages, the Generac generator provides a great comfort knowing we will have backup power in the event of an unplanned power interruption. A Generac Generator is a great option for proving power during unpredictable commercial power outages.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Sep 3, 2022
Patrick
5 out of 5 stars review

First Official Call Up

It has been just over 12 months since our unit was installed. I have held out this long with writing a review until such time so I could witness a real loss of main power and the automatic switch and start/load sequence work. About an hour ago we had a lightning strike which knocked out power. I jumped out my chair excited (weird I know) but finally a real event. It started and loaded in between 15 to 20 seconds which was the way I wanted it and it is doing great. When the A/C kicked on, that initial surge caused a split second RPM drop, but that is to be expected. A year ago I was hesitant with such a large dollar purchase for "maybe" and today I have no regrets. Great product. Our dealer was Optimize EGS out of Scott Louisiana. Peace be with you

Review from generac.com
Helpful?5DKNQHNKYWR113633515573