We have only had a short outage since unit was installed so I cannot give a full opinion on the quality or operation. Bear Rock Electric installed the unit and we were very pleased with them. From the initial phone call to the estimate to the install and after care they were great. We live on the Outer Banks and finding quality contractors is rare so hopefully the unit works as well as the installers.

Nice complete package. I found the instructions for installation confusing. I would have liked all the specifications for installation in one place or chart. Wire and pipe sizing chart would be nice. Runs great, works great. Other than weekly exercising, it has only come on one time for about 15 minutes.

I have had the 22KW Generac Generator almost a year now and has worked great when the power went off on several occasions. Living in a new neighborhood we have had outages do to construction in the area. The latest one was for about 5 hours, the generator did the job of keeping my house powered. The only way I knew it was running was it sounded like someone was cutting my back yard with a lawnmower. I highly recommend this generator for your whole house needs. I gave a 4 star on value for price not for the generator, but the installation cost.

As a natural gas utility worker, I have seen first hand the crippling impact that power outages can have during ice storms. I now have the peace of mind knowing that my family ( including a mental and physically disabled adult ) is in good hands when I can't be there.

Great product. Works by itself even maintenance testing. Gives us great peace of mind to know we will always have electricity. We had no electricity for a week a couple of years ago due to ice storms and it was awful. When 30,000 + other homes don't have it either it was hard to travel on ice or find vacant hotels. Believe me a camping heater won't keep your home warm. Tried it. A neighbor was out of state during storm and he came back to broken water pipes and water and electric damage! Anyone on the fence should get one before it's needed. Get this installed by Generac company certified for maximum quality. Failing to plan is planning to fail.

This 22 KW unit is by far the BEST generator out there period ! It is a user friendly easy to operate Unit, an absolute Work Horse that effortlessly powers your WHOLE HOME with EVERYTHING turned on even my 4 Ton dual compressor Trane AC Unit wide open calling for 50 degrees. We ran all appliances, Washer,Dryer,Well,Stove with all Burners ON ! The most we could make my home draw was 84 AMPS ! This Unit can take 100 AMPS ! BUY IT !! I sleep great knowing no Storm will bother me.! Thanks GUYS ! LOVE IT !

After 6 months of operation it appears this product is very well put together. It has never failed on any power outages or weekly exercises. I like the quietness of operation and the seamless transfer from utility power to emergency. The only problem that I have with this product is the fact that I cannot enter the length of exercise time. In the winter, I would prefer to exercise the run time longer than 10 minutes. I would prefer to run test exercise at least 20 minutes. As owner I should have the ability to control my own exercise time.

Product is an insurance policy making sure you have power when a failure occurs. Installation prices are high and some installers want almost as much to install the unit as the unit cost. When power fails, the unit is automatic and restores whole house power.

I purchased this product for the new home I just built. My wife and I are in our 60's and wanted to ensure we had backup power should we ever need it. Had an issue with motherboard but Generac warranty replaced it and back up generator unit now seems to working well. Bought Generac because of long term manufacturer and trusted trade name

I purchased my generator when I built my new home. When we were moving in the beginning of August we had a power outage the 2nd night for over nine hours. The generator kept everything working just fine. The sales team and installers at Winchester Electric are great to work with. I highly recommend this product.