Having a Home Generator, in case the electricity goes out, is new for me. I'm glad to have the security of knowing I can still get water, light and heat. Joe Z, Brian, Tim, and Steve did a great job installing the Generac, and then connecting it to the house electric panel. The "Trial" went well, so I feel confident that everything will work well, and especially pleased that I can stay warm during the coming winter. Nancy

Like many, we just installed it to back up the whole house. The ATS works cleanly and efficiently. There is a couple second delay to engage when power goes out just as expected. This unit is 100 amp output and keeps up with most of our home's 3000 sq.ft. 2 AC units and electric tankless hot water. No one should ask that much of it. But we do and the only gotcha in our setup so far is the hot water heater drawing over 100 amps. (the generator protection mechanism engages properly shutting it down, no distress to it or the house, resetting is easy, which is a plus during a black out) So in backup mode, we have to kill one of the 3 40 amp breakers to the hot water heater. We are going to get the WiFi enabled smart breakers so we don't over tax the backup generator. But I am impressed that this little guy does exactly what it is designed to do, easy to use, and pray its longevity is as impressive.

The unit is made well, and the cabinet is nice not being made out of steel. The unit is quieter than I thought it would be and started up on its 1st. weekly test. Only had it for two weeks and waiting for a power outage so I can see how it works. It will do just fine, I am sure.

Living in the country we depend on electrical energy for our water well pump and sanitary system as well as all household applications. The Generac standby generator gives us peace of mind that we will have running water as well as lights during a utility outage.

Our new generator had only been installed for two weeks to the day when our power went out due to a wind storm. The generator kicked right on and stayed on until the power company restored power. Thunderstorm season will be here soon and knowing that we have our Generac generator is certainly comforting!

I had the same model (22KW - 7043 N/G) at my previous residence. It was in Indialantic, FL - on the barrier island. I've recently moved, and wanted to get another Generac. Since my second home was approximately the same size, it was a no-brainer. Living on the Space Coast - Melbourne/Cocoa Beach, FL., having a generator is a bit more important than it would be in some other parts of the country. Not being a statistician, I had to roughly calculate the value of this over time. I've basically figured out that when combining lost items in the fridge/freezer (times 2), and the expected mold/mildew that would likely set in before this snowbird to return home, this purchase would pay for itself easily over the course of it's life expectancy. While we've not had any hurricanes yet this year, I've already lost power twice due to thunderstorms. Those interruptions were short, but it's nice to know that had they been any longer, life would have continued without missing a beat. I do like all of the features of this unit, and have great peace of mind knowing that it's ready to go when needed.

I had the 26kW unit with WiFi installed and and I'm very happy so far. I'm all electric with a well pump and Heat pump. The dealer was excellent to work with and provided great communication from start to finish. The WiFi pre-installed is nice as well, you can monitor the generator from anywhere on-line.

Platinum Group did a fantastic job with the installation of my generator. They walked me through the trouble shooting which was really really helpful. Great purchase for peace of mind - I would recommend a Generac and Platinum Group for a job well done

This is my first purchase of a whole house generator, I can not comment on reliability because installation was just completed. What i can mention is that i liked the fact that i did not have to worry about anything. The sales team was responsible for everything, they called and scheduled the utilities for identification, pulled the permits and scheduled the gas and electric companies to make the required connections. I would also like to mention that the people that did come out to perform maintenance were very knowledgeable and professional. Highly recommend this product and this company.

Why did I pick a Generac Standby Natural Gas generator? There are many reasons. First, I purchased my first 15 KW Generator Standby Generator, Model 04760, in 2005. It has been through many power outages over the years and has come on overtime. Secondly, this year with Hurricane Irma, we lost power for over 60 hours and my Generac Generator worked continually with no problems. I had AC, lights, refrigerator, stove and everything else while most of my street did not. Could not ask for a more reliable unit. Thirdly, having Natural Gas to the generator provides the needed fuel without refilling anything tank. Fourth, the Automatic Transfer Switch worked just like it was design to do. This is some of the reasons, I had a new Generac 22 KW generator installed this past week. It quieter when running and Exercise Timer provides the necessary exercise of the generator on a week cycle. This is great for the unit living near the beach. Also, the new Hurricane pad is great for us that live in Florida. Could say more for the wonderful Generac Standby Generator. John Hilliard