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Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch

It has been great to have a reliable source of power when the utilities go out

Dependable

generac.com

It works as advertised but the app and wifi is on and off in use

Good security

Excellent product!   
 Peace of Mind!
Installation was good.

Generac 18K generator.

I bought this 2 years ago and I am so satisfied with this product.

Reliable prod.takes over when there is a black out

Very pleased with my Genrac.

Great features but I need more time with this product to give a responce.

I have not had this product long enough to reply

Just had the unit installed today, looking to get oil, filter, plug data, went through the manual and NOTHING.

Came online, and not much here either in terms of specs, best resource seems to be from other owners answering questions.

WHY IN THE WORLD would this data not be in the owners manual?

No maintenance data in owners manual, come on man

After going through multiple hurricanes with minimal power and multiple outages when I moved to my new house I made the commitment to be safe and keep comfortable during an outage.  The unit is great and powers the whole house including the pool with no issues.

Great product

Generator arrived with no visional signs of damage from shipping company. Uncrated and found the front cover was damaged from assembly... not shipping.  Un-skidded generator and found manuals and engine oil missing.  Called Generac customer service and requested replacement cover, manuals, and engine oil.  Waited one week and heard nothing from Generac.  Call again requesting update and was told request has been placed by no update on whether Generac would replace cover or manuals.  Engine oil was a solid NO.  Will not ship oil, will have to purchase from local distributor at my cost.  It's now been over 2-weeks with no response from Generac; however, I received a package in the mail with the manuals.  Called again about the damaged front cover and this time requested to speak with a manager of customer service.  Was asked to send photos of damage for their inspection and review. Just received today 11.30.2023 that request was granted a new cover will be shipped.

Generac Customer Service

Bought this generator about 6 weeks ago.  The install was completed without any issues or concerns.  Final connection was completed after gas company upgraded the meter.  We had a power outage about 2 weeks after the install and never noticed the power going out.  The generator started so fast there was never a flicker of the lights.

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