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Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch

Got unit installed a month ago very happy with it so far have not needed it

Good quality

generac.com

Took too long to install. Now that it is installed I feel I am now protected from outages.

Not sure it is powering every thing it is suppose to

Excellent product!   
 Peace of Mind!
Installation was good.

Generac 18K generator.

Now we won't have to go without power again!  Thank you Generac!

I am very glad I purchased this unit!!!!  It has already had to run twice since installation.

great

Metro Electric did an outstanding job in educating me and perfect installation.

Metro Electric install

I have owned it for a month with no problems. Great company; A Plus Generators.

My generator

I think I have 26kw your server stopped at 24kw Excellent Equipment

No comment at this time. As I said earlier, installation was less than a month ago

So far so good

Generator arrived with no visional signs of damage from shipping company. Uncrated and found the front cover was damaged from assembly... not shipping.  Un-skidded generator and found manuals and engine oil missing.  Called Generac customer service and requested replacement cover, manuals, and engine oil.  Waited one week and heard nothing from Generac.  Call again requesting update and was told request has been placed by no update on whether Generac would replace cover or manuals.  Engine oil was a solid NO.  Will not ship oil, will have to purchase from local distributor at my cost.  It's now been over 2-weeks with no response from Generac; however, I received a package in the mail with the manuals.  Called again about the damaged front cover and this time requested to speak with a manager of customer service.  Was asked to send photos of damage for their inspection and review. Just received today 11.30.2023 that request was granted a new cover will be shipped.

Generac Customer Service

Bought this generator about 6 weeks ago.  The install was completed without any issues or concerns.  Final connection was completed after gas company upgraded the meter.  We had a power outage about 2 weeks after the install and never noticed the power going out.  The generator started so fast there was never a flicker of the lights.

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