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Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch

I am one week away from my first year having the Generac and it has performed ad expected.

Performs extremely well.

generac.com

Have not yet had to use it but so glad that I have it.

Worked as advertised. Looks good and does it auto cycle as scheduled

Generac

When we built our new home my wife went from " Do we really need to spend that money on a generator?"  to" I'm so glad we bought the Generac".
Rural aera, always there when needed. Great unit.

No Regrets!!!

I purchased my home generator a year ago and it’s the best investment I’ve made

Greatest investment you can make

We have had the 26kw for a year and no problems at all.

Excellent

Had a lot of good reports on   But have not had to use it yet

Tired of going outside to start generator

Bought this a year ago and it works like it said it would…

Very satisfied with product and installation team!

Great features,  our 3rd Generac.

Took too long to install. Now that it is installed I feel I am now protected from outages.

Generator arrived with no visional signs of damage from shipping company. Uncrated and found the front cover was damaged from assembly... not shipping.  Un-skidded generator and found manuals and engine oil missing.  Called Generac customer service and requested replacement cover, manuals, and engine oil.  Waited one week and heard nothing from Generac.  Call again requesting update and was told request has been placed by no update on whether Generac would replace cover or manuals.  Engine oil was a solid NO.  Will not ship oil, will have to purchase from local distributor at my cost.  It's now been over 2-weeks with no response from Generac; however, I received a package in the mail with the manuals.  Called again about the damaged front cover and this time requested to speak with a manager of customer service.  Was asked to send photos of damage for their inspection and review. Just received today 11.30.2023 that request was granted a new cover will be shipped.

Generac Customer Service

Bought this generator about 6 weeks ago.  The install was completed without any issues or concerns.  Final connection was completed after gas company upgraded the meter.  We had a power outage about 2 weeks after the install and never noticed the power going out.  The generator started so fast there was never a flicker of the lights.

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