The Generac we purchased was the best investment we made for our house. The area that we live in constantly loses power in unfavorable weather conditions. Having the Generac gives us a peace of mind and provides us with less worry and stability for our large family.

Unit looks good and is an upgrade from 15kw to 22kw whole house with ABT. The old one gave up the ghost during Hurricane Mathew and left me for three days without electricity. Upgraded with the new unit shortly after the hurricane and have not had a power outage that lasted more than a few seconds, so, the generator has been virtually unused except for it's weekly self test. Will know more the next time I have a major outage.

Just completed installation of our 22Kw Guardian generator. Installation was done professionally and the unit started right up. While I hope that we never have to use it, I am very relieved to know that I have purchased one of the best units on the market to keep my family warm and with full power while I am away overseas on frequent business trips.

This has been an excellent product. It has been exactly what we desired. The installation team was professional and knowledgeable. We did have a minor issue with the generator that was resolved quickly and have had no issues since. I would recommend the connection package as it allows for remote information and updates.

As it turned out, our Generac generator had a defective control panel. The defect prevented the generator from properly switching the house over from the electric company's power supply to the generator's power supply. So, the first time the power went out in a storm, the generator motor activated, but because of the defective control panel, we remained without power. That caused us some real concerns and worry, a long 3:00 a.m. conversation with our electrical contractor, and two warranty visits to get the new control panel installed. Since then, the generator appears to operate correctly. The power went out one other time, and we had no problems. Just the same, we have a small remaining "trust" issue with the unit. A manufacturer defect can occur in the producing any product; we certainly understand and accept that fact. Yet both the manufacturer and the unit installer would do well to test for control panel defects. On the plus side, Generac fully stood behind its warranties. All in all, we like the generator, and remain optimistic that it will give us many years of reliable service.

I love everything about this product except one thing.....there is no app or internet based access to my Generator. When we are away sure would be nice to click on my Generac App to keep status of what's going on with my unit.....Seems this would be a given in this day and age of technology. Let's hope that this will be available in the near future and be adaptable to my unit. Also I was unable to upload my pics as you have a 5MB limit...my mobile phone takes HDR pics and are bigger than your limit - that's unfortunate...maybe just restrict the total size instead of the pics themsleves.

We live in an area that the power goes off quite frequently. So we have already used the generac several times. I love it comes on automatically within minutes, and shuts off when the power comes back on. I wish we would have purchased one earlier. I highly recommend them!

We live in an area where powers goes off each time the wind picks up above 5 mph ... well, almost. Six months ago we decided to install a 22KW standby Generac generator with transfer switch with Generac Mobile Link. Apart from a small issue at start due to a defective air filter (which would make the generator choke under certain conditions) which was rapidly identified and solved, we are most happy with our new generator. It kicks in as soon as we loose power, and within 20 second or so our power is restored and very stable whatever was on at the time (ovens, electric range, AC, etc). The mobile link allows us to check the status of our generator even when we are away from home and provides additional security. Finally we also installed a surge protector for the whole house including the generator. This generator is still quite noisy, but it seems somewhat less than some other generators we hear in our area. It is most important to choose the right contractor to install this generator, especially with the transfer switch and with all the rewiring that may be needed. Ours was stellar, and this was an important part in our positive experience. In short, we are very happy with our purchase, and would buy the same again.

This is probably the best insurance I could have gotten to avoid an outage. My neighbor purchased the same model 4 months ago. During an outage 2 months ago, I went out to get the paper and noticed they had electricity thruout the house. Only house on the street with power. That sold me.

My Genera was installed a couple of months ago. It's too early to give recommendations because I just don't have appropriate information to provide anything useful. That being said, so far, so good. It reliably does it's weekly test. But the reason we purchased a unit - power failure - has not yet occurred.