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Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch

Very SATISFIED with my purchase and highly recommend!

Great product and cost-efficient.

generac.com

I just had the Generator was installed April 9 2026 .still new to me

Still new I have a lot to learn about this unit.

I'm happy with the product! But I just not sure about the service yet.

We are at 1 year after installation with 16 hours of run time - still going strong.

Peace of mind !

one year and all is well have used three times no problems

no more cold winter startups

Excellent stanby generator, dependable, solid built.

Solid stanby generator

I bought it less than a month ago and it doesn't work. Can't get anyone to fix it

Problems

Has ran as promised thus far. About 4 weeks since installation.

Installer was informed and setup as appropriate us

I purchased it about 2 years ago and I  love it and wished I'd purchased it 20 years ago

Super good

only a bad comment generac should be ashamed what they did to me

took 8 months to have a working product

Generator arrived with no visional signs of damage from shipping company. Uncrated and found the front cover was damaged from assembly... not shipping.  Un-skidded generator and found manuals and engine oil missing.  Called Generac customer service and requested replacement cover, manuals, and engine oil.  Waited one week and heard nothing from Generac.  Call again requesting update and was told request has been placed by no update on whether Generac would replace cover or manuals.  Engine oil was a solid NO.  Will not ship oil, will have to purchase from local distributor at my cost.  It's now been over 2-weeks with no response from Generac; however, I received a package in the mail with the manuals.  Called again about the damaged front cover and this time requested to speak with a manager of customer service.  Was asked to send photos of damage for their inspection and review. Just received today 11.30.2023 that request was granted a new cover will be shipped.

Generac Customer Service

Bought this generator about 6 weeks ago.  The install was completed without any issues or concerns.  Final connection was completed after gas company upgraded the meter.  We had a power outage about 2 weeks after the install and never noticed the power going out.  The generator started so fast there was never a flicker of the lights.

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