I paid thirty-seven hundred for this mattress less than 3 years prior to writing this review. The sidewall where I get onto the bed has collapsed and there is a massive section of mattress that is sagging about 10 inches. Sometimes I have even rolled off the bed there. I filed a warranty claim which was rejected. They made several assertions about why it was rejected none of which actually applied to my mattress. They claimed the cover was damaged even though the cover was not even on it in the photos I sent. They claimed I did not use a cover despite there being a cover on the same reciept. In fact I have used two covers most of the time. They then claimed it mattress had not been stored properly but it had never been stored and was in the same place on the same base when it was delivered. The damage was literally only because on getting on and off the bed. I am not overweight or anything like that either. If they think I am just going to stay silent after spending so much less than 3 years ago they are mistaken. I am not faced with taking the company to court to get this solved. Terrible company, terrible product.

Tempurpedic stands behind their product and customer satisfaction. We are pleased with how the company followed through on their promise to stand by us when we had an issue. This enhanced our confidence in recommending the product to our family and friends and this resulted in a relative purchasing the same product this week. Thank you for listening to us as your customers who put their trust in you when we purchased your product.

I expected that it would probably take a few weeks to settle in to a new mattress but was very surprised that it was so comfortable from day one. I have back pain and being able to adjust the mattress position with the Ergo base has helped my back pain tremendously. I am getting a much more restful night of sleep.

The mattress felt very firm from the start. It is not softening nearly as much as I want - it's still not like the showroom mattress or the two different soft tempur pedic mattresses I've slept on in the past. I'm 3 1/2 weeks in to the 'break in' period and I hope it improves soon. I'm disappointed - I was really looking forward to a great experience.

We have never had a tempurpedic before and really wanted to try one, but didn't want to shell out as much money for the other models. We opted for this bed in a box based on the tempurpedic name and reviews. So far, we find it very comfortable and it is just the right firmness. We have slept so much better on this mattress, then with our prior mattress. I also don't get woken up as easily when my husband moved in the night. Definitely recommend!

We started out with the luxeadapt firm. That was too much sink for us. We were able to exchange for the proadapt firm and hardly any sink at all. I can roll in my sleep easily and it feels very comfortable in any sleep position although I prefer back or stomach. It's hard to imagine ever going back to spring mattress.

After 20+ years on a Sealy Perfect Sleeper bed set, my first Tempur-Pedic has performed beyond expectation! Initially thought to be "too firm" the mattress has adjusted my posture alignment and I have longer rest periods as I also tend to awaken less during sleep periods. I am an avid marathoner and I notice aches and tender spots I might go to bed with appear to be gone when I awaken. I am so glad I finally purchased this bed set and look forward to comfortable blissful rests on it.

We got our new mattress almost a month ago and from the first night the sleep has been amazing! I was having back issues from sleeping on a very hard foam mattress. Those issues are now gone and according to my fitness tracker I get more deep sleep every night. I also move less. My husband's snoring has not been an issue since the new mattress either. Totally worth the money!

This mattress seemed fantastic in the store and not at all too firm. First night it was extremely firm(hard). Have been sleeping on it three weeks and it is still extremely hard. Wake up with sore back, ribs, hips and shoulders. I would not recommend. Plan to return it after the 30 days. In the meantime cannot last more than an hour on this bed before moving to another room.

[This review was collected as part of a promotion.] We bought this mattress after buying many cheaper mattresses. We have always hesitated on Tempurpedic due to price, however we are so glad we decided to go ahead and get it because you get what you pay for and we now have the BEST BED EVER! So dont hesitate, just do it, and get pillows, sheets, and adjustable bed too... Its like sleeping in Heaven!!