[This review was collected as part of a promotion.] We purchased our new Tempurpedic to replace our original (which held up since 2006 and is now used at our vacation home). We tried all the other popular memory foam beds-in-box, but none compared to Tempurpedic. We opted for the hybrid medium firmness and sleep like babies!

Mattress is sagging! They allow a form on line take pictures of receipt, take pictures of the bed and last turn your mattress over and take a picture of a tag! We are elderly it's hard. The store we bought it from doesn't help! They don't carry the warranty! Great! It's only 4 years old and it's sagging at the bottom of the bed. After 3 calls to warranty a nice women suggest we get a mail in warranty not on line because the pictures I took on my phone I didn't know how to make them smaller ! So frustrating

The tempurpedic hybrid model is a quality made mattress as are all of them. I'm just not sure I chose the correct firmness for me. Am still considering changing it out to what my first choice was which was not the hybrid but the pro adapt firm model. The hybrid just doesn't feel firm enough for me.

i went to a very old classic tempurpedic that should have been thrown out 5 years ago, so getting the new mattress had some getting used too...not having the slump on your back is a totally different feeling, but after a short break in period, it has been a long overdue comfort everyone should have. I was stupid to not have gotten one sooner.

This replaces our old Tempurpedic which was firm and original product. I have herniated discs in my lower back and my sleep has improved by at lest 75% since getting our new mattress. I can't expect a mattress to fix my back but it has fixed my sleep. I'm very happy.

Over the years (as I am 64) my back has degenerated to the point a regular mattress is NOT comfortable. A year ago I had spinal fusion and a spacer inserted in my lower back. Unfortunately, Scoliosis runs in my family and our daughter was born with it. The TempurPedic has been a great product for our family. I am so grateful this product is available to us through our Military Exchange. We are forever grateful TempurPedic supports the military. And lastly I tell our kids, "When I die put my TempurPedic in my coffin". Have an Aloha Day and Thank you for all you do.

Excellent quality mattress The proadapt firm! take some getting used to (firm) I've had it for about a month, when you switch to a different mattress there is going to be some adjustments. so as of now I take it day by day and hope I get used to it fully if not I will just switch over to the medium they give you 90 days.

[This review was collected as part of a promotion.] Slipped disc in my back and compressed vertebrae in my neck- all the drs, chiropractor and physical therapy have been ineffective. The only change came from sleeping on this bed every night. Absolute game changer.

I never imagined a mattress could make my life better before now. I've lacked sleept for the last 10 months due to 2 cervical disc issues. This bed and adjustable base provides everything I need to help my horrible symptoms that prevented me from sleeping prior. I'm so thankful for Steve at Sleep Outfitters for his expertise and helping us decide on a mattress. It's beyond our expectations!

The Bed Store in Lenoir City gave us great service. Prior to making our decisions, we received excellent information on our various choices. The delivery was tailored to our schedule, went very smoothly, and the gentlemen were very careful with the new product as well as with the discarded mattress. We love the mattress and had no trouble adjusting to the firmness from day one.