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Customer reviews for Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator
4.7 out of 5 stars
stars
647 ratings647 reviews
  1. 5 stars82% (530)
  2. 4 stars14% (89)
  3. 3 stars2% (10)
  4. 2 stars0% (2)
  5. 1 star2% (16)

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Showing 61-70 of 647 reviews
Sep 22, 2025
Reviewer name: Chuck
5 out of 5 stars
5 out of 5 stars review

Love the new smart features

[This review was collected as part of a promotion.] We love our new Samsung washer! It replaced our original Samsung top loader that served us well for years. The new features and technology will make our washing experience even better. The smart features give us information and flexibility make this purchase a real win for us.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Sep 22, 2025
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Sleek design and very quiet!

[This review was collected as part of a promotion.] So far I love this washer. It is very large I have to go on my tippy toes to reach the bottom! It is extremely quiet which I love since our laundry is on the second floor. And it plays lovely music when the load is done! Also the app is a plus but not sure how much I will be using that feature!!

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Sep 24, 2025
Reviewer name: BillieJean
1 out of 5 stars
1 out of 5 stars review

Not Worth It

Purchased this washer back in 2020. We go it for a discount at a Sears Appliance store. The machine worked fine for a while. Now the machine has a problem once it gets to the spin cycle. The machine will show an UR code which means it will fill with water to re-balance the clothes. It will do this 3x and if the clothes still isn't leveled, it will show an UB code where the clothes will physically need to be rearranged in the drum. I had to rearrange my clothes over 10x sometimes this goes into the next day because I give up. The machine doesn't have any mechanical issues etc- I ran all the troubleshooting to make sure. It just doesn't perform well down the line. I do not overpack the washer, the floor is leveled, and still when it gets to the spin cycle, it makes the banging noises and I have to intervene. I even went as far as removing the clothes and positioning them evenly in the drum and still it shows a UR code that ultimately goes to a UB code. DO NOT BUY! This washer will not last past 5 years- especially if you have a family where washing clothes may occur about 3x a week.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
reply from SEA Care

We make every effort to ensure your washing machine operates at its best, BillieJean. Let's take care of this. To rectify the error codes showing in your washer, please click the links and hyperlinks and watch the embedded video (if available) for tips. The washing machine displays an error code (See the Ur and Ub error): https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150837399 to help our team locate your information. Have a great day. -John

Jan 2, 2026
Reviewer name: Shopper
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Just got it and started putting it to work. Great product and the perfect size for my needs. I love the auto detergent feature Cleans clothes very good. The size allows me to clean my quilts without having to go to the laundry. Great product overall!!!

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Oct 12, 2025
Reviewer name: Elguapo1
4 out of 5 stars
4 out of 5 stars review

Overall great features and technology

[This review was collected as part of a promotion.] Very pleased with this top load washer even thou I've never owned a Samsung washer .What initially captured my attention besides the capacity was the sleek design and Wi-Fi enabled technology, as of yet I have not used the super speed feature, but the normal speed quick wash seems adequate.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Oct 19, 2025
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We purchased this washer because it has the capacity to wash a queen comforter. We also liked the technology it offers. The app works great. I appreciate it telling me when the cycle is done. I also appreciate the different cycle option it offers.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Sep 16, 2025
Reviewer name: Geno
4 out of 5 stars
4 out of 5 stars review

Large capacity

[This review was collected as part of a promotion.] Needed a extra large capacity washer and this fits the bill...used powder detergent with first wash and noticed a residue left on a pair of shorts. Hopefully this is not the norm or we may have to move to liquid.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Sep 30, 2025
Reviewer name: Mish15
5 out of 5 stars
5 out of 5 stars review

Had no idea how much I needed this washing machine

[This review was collected as part of a promotion.] Well, I wasn’t planning on buying a new washing machine, but the one that I had died suddenly. I’d only had it for about eight years and apparently in washing machine years that’s a lot nowadays. I had no idea what kind of washer I wanted, but talking with a friend she said she Had a Samsung and loved it and it was reliable and that’s old me. I thankfully was able to find one that could be delivered the next day. Having had it now for about a week I absolutely love it! There’s so many options to choose for the kind of what you want to do and how specific you want your clothes washed. Also, it’s huge! Not having the agitator has made it so much easier to wash things like blankets and big loads of laundry. It’s great at getting all of the water out of clothes so drying has been much simpler too. All I know is if my dryer goes I am going to be getting the dryer that matches this washing machine without any hesitation!

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Nov 29, 2025
Reviewer name: Mantagirl
5 out of 5 stars
5 out of 5 stars review

My favorite washer ever

[This review was collected as part of a promotion.] First thing I love about this washer is the capacity! Wow and it’s top loading. This is my go to machine in my own and my rental homes. I love the quick wash speed at 31 minutes. It’s quiet and I like the active jet feature instead of the agitator. I also use the gentle cycle for my bamboo sheets. Great performing washer

Review from Samsung US
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Sep 27, 2025
Reviewer name: MimiL
5 out of 5 stars
5 out of 5 stars review

Happy to be rid of the front loader

[This review was collected as part of a promotion.] Recently purchased a top loader after having the nightmare of a front loader. It’s a joy to do laundry. No mildew. No cleaning or wiping it down. I’m so happy with it. I’m 5’3 so I need a stool to reach all the way down to the drum…but no problem. It washes everything clean.

Review from Samsung US
Helpful?2FXODI19P7A913632055258