Customer reviews for Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator forMember photos









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I LOVE my new washer!
[This review was collected as part of a promotion.] **For a washer** The Samsung WA52DG5500AW has a large 5.2 cu. Ft tub that allows you to wash more clothes in less loads. As some who is constantly washing for a family of 8, that's huge for me. I love that it saves me time. The tub is also quite deep! If you’re smaller in stature you'll property need a step stool. However the deeper tub also allows for larger / bulkier items like bedding. LOVE the Dynamic WaterJet —-The Dynamic WaterJet is an underlying water fixture that helps with simple pre-treatment of smudged garments. It’s a very useful feature . **SmartThings App** The SmartThings app is super user friendly. It interacts well with the washer and alerts me when my wash is completed right on my cell phone. Honestly, I love this feature because the washer runs so quietly this way you are notified when it's done verses listening for the cycle to end. The Super Speed Wash is a fantastic time saver and completes a full. Load in 29 minutes. Ideal when you’re in a rush yet at the same time need clean clothes. **Self Clean Option** Self Clean option is great as it alerts you when you when it's time to.deep clean the washer. I use those washer cleaning tablets and drop it inside the tub. Then I set it for self cleaning. It really keeps your washer sanitized and ultimately it will last longer with this built in maintenance. **Wash Speed** The washers offers great wash speeds without losing cleaning quality. The quick cycles are ideal for busy schedules. While the wash cycles can be quick and efficient, I wish they were faster or more customizable. **Energy Proficiency** This model is ENERGY STAR® Ensured, meaning it’s energy-efficient, saving you money over time. Overall the Samsung WA52DG5500AW is high-performing, effective and with smart technology features it is the best decision for my family.
Great Washer!
[This review was collected as part of a promotion.] I usually don't buy site unseen appliances but its a Samsung so I knew it had to be good. I am not disappointed! This washer is excellent. The wireless control is so convenient. This machine is so quiet and runs so smooth. I love how it tells you it needs cleaning and when the washing cycle is completed. Cleans everything, big loads, small loads. Perfection! I highly recommend it!
Great, Quick and quiet washer
Quick and quiet washer that has plenty of settings for all of your needs. I'm very happy with how quick I can wash some of my loads through the quick wash setting. The washer is high efficient but still has all the tweaks you may want to ensure you cleanliness.
Smarter and better?
[This review was collected as part of a promotion.] The Samsung washing machine is sleek looking with a slanted tinted top. The interior is stainless and has an agitator. The size is just right. Not too big or small and will hold the right amount for a load of laundry. It seems to be quieter than older versions. The machine runs smoothly, and is quiet. There are good upgrades and improvements that Samsung has made. Such as more plastic and less metal that'll rust out in the machine. Quieter and a smarter machine. The smart function is spectacular. The smart things app will connect your washing machine to all of you Samsung devices. You can check the progress of the load that you are washing. It'll alert you when the load is complete. The washing modes in my opinion are not an upgrade. For being an energy efficient machine there are no more eco, towel or a cold only modes. Plus the time of most modes on average are about an hour. Add an extra rinse and that is another 34 minutes. If your using the Heavy duty mode it'll run for an hour and 34 minutes. These modes seem inefficient and excessive to me. But on the other end a quick wash will take 31 minutes. All in all this washing machine is average and decent for the price.
Hi dwhittaker, We are glad to know you are satisfied with the function and features of the washing machine. Should you need more assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147060098) to help our team gather your information. Have a great day. ^Charles
Crap it is useless
Never buy one of these machines if you want a washer that works for over 5 years.There is just myself and my wife in our household.We bought one around 5 years ago.Now I spend more time trying to get it to spin without it getting unbalanced.5 towels or a set of 2 bedsheets and 4 pillowcases and it takes me an hour unloading soaking washing to try to.load it again to make it balanced I even went as far as folding towels before washing them. Will never buy again and NEVER recommend
Hi Russ, It sounds incredibly frustrating to deal with a washing machine that continually causes setbacks, especially when you're just trying to get everyday laundry done. We are here to help. I have shared a Samsung link below to help with your experience. The link has six checkpoints. You can skip checkpoint C (third checkpoint) since this applies to front-load machines. The link also has hyperlinks that you can visit for additional help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147837489 to help our team pull up your information. Leo
Don't do it.
Don't do it. Don't buy this washer, as nice as all the features appear to be. I've only had it for about 4 years and it already went bad. It has never handled large loads well. It leaves residue after it drains, so if I wash my white bath rugs, I have to rewash another 2 or 3 times to get the dirt left over out because it just floats on the water as it drains. The springs went bad so it gets out of balance super easy and they are expensive to replace. But the warranty was worthless so I've had to pay so much for repairs at this point that I actually wish I would have never bought it. Save yourself the trouble.
Hi there, We know the convenience of having a working washer at home. We are here to help. To get the best results and cleaning capabilities out of our Samsung washer, there is a proper way to load clothes into the machine. To find out more information, click the link below. The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ To make sure your washer is clean after every use, please see "Run a Self-Clean or Pure Cycle to Clean the Interior" for steps to help from the link below. How to clean your Samsung washing machine https://www.samsung.com/us/support/answer/ANS00030150/ To check the availability and compatibility of springs for your washer, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147460596) to help our team pull up your information when you message us. Thank you. -Kimberly
Hate it
I hate this machine. We’ve had it for a little over four years and there have been issues on top of issues. It leaves a weird residue on dark clothing no matter what soap we try. It becomes unbalanced easily and every time we adjust the load it continues to add 20 minutes to the spin cycle resulting in over THREE HOURS for one load
Hello there, We understand your disappointment when your laundry goes unbalanced and dark clothes have stains. Allow us to help. Here’s a guide with tips and tricks to ensure your laundry comes out clean when using your washer. Please select from the options provided to find the stain corresponding to your issue. If prompted, kindly click on the highlighted word. Clothes are not clean after washing in Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108627/ We recommend checking the resources below for steps if the washer goes unbalanced. Please follow the link and hyperlinks and watch the instructional video. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148531809) to help our team pull up your information. Have a great day. ^Camille
New technology we'll worth the money
[This review was collected as part of a promotion.] I purchased the washer without an agitator. It has been a quiet machine. The technology has improved from my previous washer. When the washer completes it's cycles, it plays musical tones to indicate it done. I had my previous washer for 13 years and it was a noise maker. The different types of washing modes are very innovative.
Samsung for the Win
[This review was collected as part of a promotion.] Samsung Washing Machine Review After my previous washing machine gave out after only a year, I decided to go with a Samsung model in hopes of better durability. So far, I’m impressed with its performance. The washer is quiet, efficient, and offers a variety of wash cycles to suit different fabrics. The drum is spacious, making it easy to handle large loads, and the spin cycle does a great job reducing drying time. I also appreciate the smart features, like Wi-Fi connectivity and notifications, which add convenience. Installation was straightforward, and the build quality feels solid. Hopefully, this one will last much longer than my last machine, but only time will tell. Overall, I’m happy with my purchase so far and will update if anything changes!
Connectivity is my favorite feature
[This review was collected as part of a promotion.] I have highly enjoyed my experience of ownership of my washer and dryer combo. Has made my life so much easier. With them being connected to my phone I can remind my kids that their laundry is done while I'm at work.