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Customer reviews for Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator
4.7 out of 5 stars
stars
641 ratings641 reviews
  1. 5 stars82% (528)
  2. 4 stars14% (89)
  3. 3 stars1% (9)
  4. 2 stars0% (2)
  5. 1 star2% (13)

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Showing 501-510 of 641 reviews
Jul 2, 2025
TKRo
5 out of 5 stars
5 out of 5 stars review

Clean and Innovative

[This review was collected as part of a promotion.] I like the product so far. I'd like to have a " heat the water for a child's bedding" setting. The rest is great. I like the jingles, but the children do not. Easy to use. The lid is slower than expected. I like the concept. The rebalance feature is spot on. I think this is better with the app, but that's not practical. Maybe it needs its own screen. Cleans very well. Towels feel better in hard water. More compact than the other larger tubs, yet roomy. Recommended by the delivery guy too. Overall, I'd buy a set next time, because it looks nice too.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Mar 29, 2024
farah82
5 out of 5 stars
5 out of 5 stars review

This washer screams efficiency

[This review was collected as part of a promotion.] This item is my first smart laundry appliance and without it being smart I love it. The basin is large and fits the perfect size load for family washing without having to wash all day long. It is much quieter and does a better job at cleaning then my last washer. It also looks more modern than my old plain white washer. I love that the top is see through so you can see the cleaning process as it happens. The smart features are an added bonus. I connected to Smart things and it can remember my preferences for washing and even start the cycle for me. I definitely love, love, love it. I haven't gotten around to all the features but honestly this is my first Samsung appliance. We have many of their electronics but not appliances. Well I was so impressed with the washer I went ahead and ordered the smart dryer and I can't wait until it gets here because I know it will be just as great as this washer. I'm definitely sold on all things Samsung and look forward to replacing the rest of my appliances in my house with Samsung products.

Review from The Insiders
Helpful?2FXODI19P7A913632055258
Sep 9, 2024
Jaybee412
4 out of 5 stars
4 out of 5 stars review

New technology we'll worth the money

[This review was collected as part of a promotion.] I purchased the washer without an agitator. It has been a quiet machine. The technology has improved from my previous washer. When the washer completes it's cycles, it plays musical tones to indicate it done. I had my previous washer for 13 years and it was a noise maker. The different types of washing modes are very innovative.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Apr 29, 2024
Chevygirl1008
5 out of 5 stars
5 out of 5 stars review

Loving my new washer

[This review was collected as part of a promotion.] Absolutely love my new washer. The large capacity cuts my weekly laundry time in half. The clothes come out almost dry which cuts drying time almost in half. There are so many wash cycles that leave your clothes looking and feeling so clean. The wireless feature is amazing it allows you to set the cycles that you want to use and send it to the washer all with a few clicks on my phone. Due to this feature teaching my preteen kids to do their laundry has been a breeze. The no center agitator works amazingly for my down comforter and pillows. There is a self cleaning cycle that makes the washer look and smell brand new. The washer also let's you know in the smart things app when it is done so no more having to check. I would definitely recommend this washer to anyone who is looking for a new machine as it is the best I have ever used let alone owned.

Review from The Insiders
Helpful?2FXODI19P7A913632055258
Jun 29, 2025
Missy
5 out of 5 stars
5 out of 5 stars review

Love my Samsung

[This review was collected as part of a promotion.] Love this washer. It's hard finding a good washer now days but thrilled with the agitator and stainless steel tub. My clothes are cleaner now. Very happy with the Samsung and love all the options on the display.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Jul 17, 2025
LZT09
4 out of 5 stars
4 out of 5 stars review

Nice machine

[This review was collected as part of a promotion.] I’ve only had the washer for about a week, but so far, so good! I’m able to wash many items at a time, and it seems to get our clothing nice and clean. My only complaint so far is that I keep getting a 4C error code, which is a water supply issue, but we’re not able to find any issues with our water supply. So I’m not sure if it’s the machine, or user error.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Jul 16, 2025
IrenaS
5 out of 5 stars
5 out of 5 stars review

Great washing machine.

[This review was collected as part of a promotion.] So far I am very happy with my new Samsung top loader washing machine. It has nice bold design, very quiet and all the controls are intuitive and easy to understand. The machine has many useful washing cycles that will satisfy the needs of any household. A melody played at the end of the washing process is a very helpful feature if you perform multiple tasks around the house simultaneously. Thank you Samsung for the great product.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Jul 23, 2025
Regan
5 out of 5 stars
5 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] It does huge loads which comes in handy with kids. It’s quiet. I love how I can keep track of it in the app. It seems to wash clothes well and I also love the built in water spout. I don’t have a sink in my laundry room so it’s nice to have.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Aug 17, 2024
Unimpressed
1 out of 5 stars
1 out of 5 stars review

Don't do it.

Don't do it. Don't buy this washer, as nice as all the features appear to be. I've only had it for about 4 years and it already went bad. It has never handled large loads well. It leaves residue after it drains, so if I wash my white bath rugs, I have to rewash another 2 or 3 times to get the dirt left over out because it just floats on the water as it drains. The springs went bad so it gets out of balance super easy and they are expensive to replace. But the warranty was worthless so I've had to pay so much for repairs at this point that I actually wish I would have never bought it. Save yourself the trouble.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
reply from SEA Care

Hi there, We know the convenience of having a working washer at home. We are here to help. To get the best results and cleaning capabilities out of our Samsung washer, there is a proper way to load clothes into the machine. To find out more information, click the link below. The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ To make sure your washer is clean after every use, please see "Run a Self-Clean or Pure Cycle to Clean the Interior" for steps to help from the link below. How to clean your Samsung washing machine https://www.samsung.com/us/support/answer/ANS00030150/ To check the availability and compatibility of springs for your washer, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147460596) to help our team pull up your information when you message us. Thank you. -Kimberly

Sep 29, 2025
ABC3
2 out of 5 stars
2 out of 5 stars review

Doesn't last!

3 years and 3 months in and it is done. Have to buy a new washer.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
reply from SEA Care

Good day, Our goal is to assist you at any time. We want to discuss this experience further with you and address any other concerns you may have if you decide to have it diagnosed and repaired. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150891569, to help our team locate your information when you message us. Have a great day. -John