Here is a review that is not “incentivized.” I would rate this a 0 if I could because this washing machine is a piece of garbage. A load HALF of what my whirlpool could handle would make this machine become unbalanced and make the basket thrash around the sides of the machine. Now you would think the unbalanced error code would pop up and the machine would stop so you can go manually fix it (which shouldn’t be needed in the first place). Nope! Instead the machine will add additional time to the cycle, re-add water, and try to rebalance itself (unsuccessfully) several times. I have done 20+ washes with this machine and NEVER has it ever been able to successfully rebalance. So whenever I do a load that is not small (few tshirts and shorts) I need to time the machine so I can be there immediately to rebalance it myself so it won’t waste any more water and electricity. Now maybe your machine will be okay in the short term, but the question is how long it will last. Look for actual reviews here and other places and you’ll see that the impressive average rating and the glorified reviews are nothing but a facade. As soon as I am able to I will get rid of this garbage. Not passing it on to family, friends, or even acquaintances for the matter as I don’t want them to deal with the immense headache that I have trying to do something as simple as doing my laundry. Edit: gave design a 3 because it looks fine and better than my old washer, but I have to say I would much rather an appliance work properly than look good!

[This review was collected as part of a promotion.] It does huge loads which comes in handy with kids. It’s quiet. I love how I can keep track of it in the app. It seems to wash clothes well and I also love the built in water spout. I don’t have a sink in my laundry room so it’s nice to have.

[This review was collected as part of a promotion.] The features for this washer are user friendly, the cycles are quiet and wash items well. The combined cycle for bedding/waterproof is confusing, most bedding is not waterproof except a matress cover? The drum spins very hard on this cycle, and can bang the sides when only washing sheets and pillow cases even on the lowest spin setting. Overall, a good machine.

[This review was collected as part of a promotion.] Huge washing bin, so big my older dryer has trouble keeping up! 4/5, the only negative, the noise level is quite a bit higher than our previous Samsung washer. So many settings, an wifi, I'm still learning all the features, huge upgrade from our last model.

[This review was collected as part of a promotion.] Have only used this product for a day. I trust Samsung as my previous washer I used for 13 years and it’s still in great shape. I would keep using my old set if I didn’t need to move. I noticed this one shakes a lot but I like the smart features

[This review was collected as part of a promotion.] Love the extra settings available for a more personalized wash. Love the ability to create a custom load via Smartthings app and wifi. Love the ability to delay a wash while it is in cycle incase you are running late and won't be home in time to get the clothes out. The unit will slowdown the wash cycle for you. Love the machine.

[This review was collected as part of a promotion.] I’ve been using the Samsung Top Load Washer for a few days now, and I couldn't be happier with the performance. It’s a solid, efficient machine that gets the job done with minimal fuss. First off, the capacity is excellent. I can fit large loads — including bulky items like comforters and towels — and everything still comes out clean and fresh. It’s perfect for families or anyone who wants to cut down on the number of loads. The top load design is super convenient, especially for those who prefer not to bend over as much. The controls are user-friendly with clearly labeled cycles, and there’s a good variety of wash settings, including quick wash, heavy-duty, bedding, and delicate. One of my favorite features is how quiet it runs. Even during the spin cycle, there’s minimal vibration or noise, which is impressive for a washer in this price range. It also uses less water and energy than my previous machine, which is a nice bonus on the utility bill. The build quality feels solid, and the modern design fits nicely with my laundry room setup. Plus, the self-cleaning cycle helps keep the drum fresh without needing a lot of maintenance. Overall, this Samsung washer is a fantastic value. If you're looking for a dependable top-load washer with great performance and smart features, I highly recommend this one!

[This review was collected as part of a promotion.] Great washer! The price is right, and the quality is awesome. Very well made and the technology is exactly what we were looking for. We have a big family and the 5.1 cu ft capacity is prefect for us.

[This review was collected as part of a promotion.] A high-capacity, smart washing machine with excellent resource and cycle management. You can monitor the remaining cycle time on your phone and add new ones online—very useful. It automatically weighs clothes to use the necessary amount of water. I find the design very elegant, and although some people don't like the slanted lid, I don't find it inconvenient.

[This review was collected as part of a promotion.] A great washer. I love the technology features that help a busy mom like myself stay on track with the laundry. A big tub for a big family and it's super quiet. I love how I can see in there as it washes and locks so no one can open during the cycle.