The product is great. This was a Christmas gift because we already have one that we love. Biggest problem is with delivery. They ALWAYS deliver to wrong address. I called Sam’s and was told to call Spark, the delivery company. I called two different numbers for Spark and was disconnected both times. Sam’s needs to be accountable for delivery errors and fix it for the customer. I was lucky to have found this item because I’m doubtful I would have gotten a replacement or refund. Doesn’t inspire confidence to order delivery again.

It's very good except the part you put the food on isn't really a basket like an air fryer is supposed to be. It's a sheet with some small holes in it so the food doesn't get very cooked on the bottom. Also, the gasket between the two pieces of glass wasn't in right so water filled it up and we had to take it apart and put it together correctly ourselves. Also, the inside edge where the glass is is very sharp and cut me when I was trying to clean it the first time.

Perfect size air fryer. I bought it for football season. Using it more for a larger batch of chicken wings. Easy to clean easy to use. I like the special light feature so I’m able to look inside the little window without having to stop the fryer, open it up. It’s not too loud , serves its purpose.

Best air fryer I've ever had and the least expensive! This multi-functional air-fryer can do so much more than most others. The booklet that comes with it explains what each symbol means so no confusion there. Excellent for reheating different items too along with all the other options. I recommend, for longevity, NOT to place it in the dishwasher, I've seen the finish come off several more costly air-fryers because of the abrasive dish washing formulas. It's well worth hand washing it and isn't a big project at all if you plan on keeping it at its' best, just let it cool down, wipe off the extra grease and soak it in dishwashing liquid like Dawn. With a little effort and a scrubbing sponge or brush, it comes out as clean as brand new! Due to the higher heat, you may want to use Avocado Oil (which doesn't have any taste the way olive oil does). The flash point on Olive Oil is between 325F and 350F - Avocado Oil has a flash point of 500F much SAFER (and healthier), plus a lot less expensive when you buy it at Sam's Club as opposed to supermarkets, etc. Using an air-fryer can also save on your electric bill as opposed to the oven too :)

Works as advertised. Love cooking with this!

Love my new West Bend 8Qt. I have a PowerXL 7Qt, I love it too but the West Bend offers more cooking options.

Love how big this is. I use every day. I even use it to make toast. Easy cleaning. Best purchase! Highly recommend it

My son and I love this air fryer. It is much bigger than the one I previously had. It holds more food and it cooks good.

Not very powerful! Many recipes take twice as long. Only good thing is I didn’t need to heat up the house with an oven in the summer months.

Works great! Wish we would have bought one a long time ago. Love the viewing window. Very easy to clean.