Bought this in April 2024....not even a month of use and the coating on the basket is peeling off! THIS IS TERRIBLE!!!! Do not buy this product! What a waste! & when I contacted the manufacture, they told me there was nothing they could do and to contact Sams Club. So frustrating!

Love it!

I just purchased it 2 months ago and the non-stick surface of the tray and basket is peeling/falling off. I submitted a warranty claim, very bad experience. They asked for more information and photos 2 times, in addition to the information and photos submitted in their web page, for me it looks like more obstacles in the way of making effective the warranty. Their final answer is: • if it is approved "the Shipping fee is not covered under warranty. Also, we don't have or sell separate parts for Westbend products. That's why we offer unit as replacement." In addition, they changed the Shipping Fee: • "Please note our Warranty Replacement Policy has changed. I have enclosed the details to proceed with your Warranty Replacement. • A $14.95 (US Dollars) UPS Ground Shipping and Handling Fee is required for the Replacement Unit. In the event Sales Tax is required, the tax amount will be added to your Shipping Cost. " In the first email they offered: • Upon receipt of the requested details, if approved, I will reach out to you for your payment details for the Shipping and Handling Fee. • Part(S)- No Charge • Shipping & Handling- In the United States “Only” - Next Day Air-$39.95 (US Dollars) • Shipping and Handling- In the United States “Only”-Second Day Air-$24.95 (US Dollars) • Shipping and Handling- In the United States “Only”- Ground/Sure Post-$9.95 (US Dollars) The shipping fee is not established on the warranty I received with the product! SAM’s need to be careful with this kind of vendors due to the bad quality and not honoring the warranty to the clients according to the product details in the web site and the Manual we received with the product: • “The frying basket features our strong, PTFE-free Diamond Shield™ infused coating, providing scratch-resistant durability and preventing foods from sticking for easy cleanup. The easy-to-grip, ergonomic handle is cool to the touch, making it safe to pull while cooking. This easy-to-use large-capacity air fryer will fit nicely on your countertop, and the sleek look complements any kitchen décor. It's covered by the West Bend 12-Month Limited Warranty.” I will be returning it to SAM’s.

Everything I want to cook is delicious. 100% recommended

Love my new air flyer

Super quiet and large capacity. We was in need of a new air fryer and came upon this and I’m not disappointed at all. My wife and I love the window on the front and the light. We forget we’re cooking in it sometimes because of how quiet it is.

Great

The best one!

love this Westbend Air fryer

I purchased this air fryer in May of 2024. The nonstick coating inside was flaking off within just a few uses. Within the last 6 weeks it started having other issues. It would not pause cooking when you pulled the basket out to check the food. It just kept running. Also, when the time would end it would continue cooking. Just two days ago it died altogether. No power when I plug it in. Although we did get a few months use from it, overall, it was a big disappointment and a waste of $50. My previous air fryer was an InstantPot fryer and it served us well for over 3 years. Going back…