Hello, <br /><br />Thank you for taking the time to leave a review. <br /><br />We regret to learn that you&#39;ve been having suction issues with your Rotator Vacuum. Your satisfaction is our top priority, and we will absolutely share your feedback with the appropriate teams for future enhancements. We would appreciate the opportunity to investigate this and resolve any issues your unit may be facing. Please don’t hesitate to contact us at 1-855-427-5127, and we’ll be more than happy to assist you.<br /><br />Kind Regards,<br />Shark Clean