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Customer reviews for Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology for
Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology
4.6 out of 5 stars
stars871 ratings386 reviews
  1. 5 stars79% (684)
  2. 4 stars12% (107)
  3. 3 stars3% (27)
  4. 2 stars2% (19)
  5. 1 star4% (34)
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Showing 221-230 of 386 reviews
Mar 17, 2024
KMili
5 out of 5 stars review

Verified Purchase

Mrs Clean

This vaccuum works well, I especially like the swivel wheel feature to help navigate tight corners. Does exactly what they said in the description, true to form. Happy with tge purchase.

Helpful?5AB4L62W098W13632005910
Jan 1, 2026
MARK
5 out of 5 stars review

Christmas gift 2025

used 4-5 times so far since receiving for Christmas 2025: lightweight, powerful suction, versatile (love the lift away option and easy access wand), not too loud- very pleased so far! just hope it lasts for a few years at least? !

Helpful?5AB4L62W098W13632005910
Feb 2, 2025
Somewhere in MN
1 out of 5 stars review

Waste of money

Don't waste your money on this vacuum. The supposed self cleaning head is constantly clogging with dog hair and will not spin. Shark vacuums are not what they once were.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello, Thank you for taking the time to leave this review. We're so sorry to hear that your Shark Rotator Pet Pro Lift-Away upright vacuum did not meet your expectations and that you're not happy with this purchase. We will absolutely share your feedback with the relevant teams internally, so we can consider them in future developments. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127. Kind regards, Shark Clean

Oct 29, 2023
Dawgma
3 out of 5 stars review

See in person before buying

Great vacuum but does not lift off like my old one did to fit under furniture that is 10”off the floor.Unfortunately I bought online and used it before I realized it. Also much heavier than the previous model so not easy to use on stairs

Helpful?5AB4L62W098W13632005910
Nov 8, 2023
Homegirl
1 out of 5 stars review

Returning

This worked great on tile, but my carpet is not real short and tight, and this is worthless on it. Can't really even tell I'm vacuuming. I guess not powerful enough.

Helpful?5AB4L62W098W13632005910
Dec 3, 2024
Stact
4 out of 5 stars review

Harsh sound?

I have had this vacuum for over 5 months, dealing with the high pitch sound but the husband has finally had enough. So I am planning to exchange to see if I got an especially loud one. Anyone else have similar complaint?

Helpful?5AB4L62W098W13632005910
Nov 3, 2023
PT
3 out of 5 stars review

Works OK but smells

Works pretty well, but smells. I thought the smell would dissipate after a while but it still hasn't after a couple of months of use. I have to open the windows when using it to air out the house.

Helpful?5AB4L62W098W13632005910
Nov 21, 2025
MICHELLE
3 out of 5 stars review

I found it awkward to maneuver and did not like the short cord. I can't speak on its performance as those two issues were enough for me to return this. Going to stick with the cordless.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello Michelle, thank you for your review and for bringing this to our attention. We’re truly sorry to hear about your experience, particularly regarding the difficulties you encountered with maneuvering the vacuum and the issues with the short cord that led you to return it before you could test its performance. This is not the standard we strive for, and we understand how frustrating that must have been. Your feedback is invaluable to us; it helps us improve and better serve you and other customers in the future. Kind regards, Shark Clean

Jul 26, 2025
Fluffybear49
2 out of 5 stars review

Worst Shark I've ever owned

The vacuum cant seem to handle the fur of our huskies. We have hardwood, carpet,and a rug. Somehow the vacuum is both too strong and too weak to actually vacuum the rug. When its on max suction it stops suctioning like theres a clog in the rollers. When its on mininum suction it cant pick up anything and i mean anything. The new roller brush is a joke. I have to constantly remove it to clean out the fur. I can usually get about 3-4 swipes on the carpet before i have to clean it. And because of this new style of roller, it just drags the fur along the carpet, leaving clumps of it all over the rug. This has the weakest suction of any vacuum Ive ever owned. I wish i had the money to get a new vacuum. it is truly a waste of money. I have heard that a lot of vacuums are going to this style of roller brush. It is not good for pets at all on carpet/rugs

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hi dear customer,<br /><br />Thank you for sharing your detailed feedback on the Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum. We’re sorry to hear that the unit hasn’t met your expectations, especially in managing pet fur on carpets and rugs in a multi-surface home. We understand how important reliable suction and effective hair pickup are, particularly with huskies in the household.<br /><br />We also appreciate your comments on the roller brush design and how it has impacted your cleaning routine. Your experience will be shared with our product development team as we continue to evaluate performance for homes with pets.<br /><br />If you&#39;d be open to it, we’d like to see how we can help. Please reach out to our team at 1-855-427-5127 so we can review this further and explore the best way to support you.<br /><br />Kind regards,<br />Shark Clean

May 2, 2024
R j b
5 out of 5 stars review

Verified Purchase

Great vacuum

Great vacuum it pulls more dirty and hair from my carpet then my old one did

Helpful?5AB4L62W098W13632005910