[This review was collected as part of a promotion.] I have used my new "toy" twice now and love it. It is easy to use and has done an excellent job at both vacuuming and steam mopping my tile floors. I was also impressed that it did not leave streaks. The only part I dislike is the clean out, but that would be true of any vacuum and mop.

[This review was collected as part of a promotion.] Love this all in one! Complete time saver, and easy to maintain. I upgraded from the crosswave pet pro to the crosswave hydro steam I love the look of it and it's fabulous at its job! Oh and that self clean cycle is a must have.

[This review was collected as part of a promotion.] I have always used these products. They work great in a multi pet home. Bissell stands behind their product and has the best customer service if u have any issues. And a BONUS some of the monies goes towards helping animals!!

[This review was collected as part of a promotion.] I upgraded to this over the crosswave pet pro. The hydrosteam version has a slightly smaller brush path, but it does an amazing job. The steam did an excellent job on the grouted areas of the tile floor. I was amazed how dry the floor was after making 1 "drying" pass with the spray trigger released. The self cleaning mode is awesome, and all the xtra filters and brushes are great so you dont have to wait for things to dry and can stop and clean up the machine and take a break before transitioning to another section of the house. I picked up 2 hardwood brushrolls for the wood floors, and the machine did an outstanding job cleaning and drying the wood floors too. They haven't looked that good since they were new. #sweepstakes

[This review was collected as part of a promotion.] This is my second cross wave. I purchased this one because of the steam heat feature. I used it on the hardwood floors where the dogs had tracked in dirt, and sanitized the area rug for the toddlers. I also purchased the additional area rug bush. Very happy with this product.

[This review was collected as part of a promotion.] I just received my Bissell CrossWave HydroSteam for Multi-Surface floors. It was very easy to assemble and get started. I have a 4700 SQ FT house and got just the downstairs floors done. I thought my house was clean but I knew I had some spots on the kitchen tile floor that needed the steam cleaning. I was amazed at how dirty my floors were. The steam is amazing on spots that I know have been there a while. I hope to get the upstairs done this weekend. I know it will improve our breathing since we both have allergies. Very easy to clean out after use as well.

[This review was collected as part of a promotion.] Bought this to clean the vrbo I rented that was filthy. So glad I did, cleaned all the rooms and felt live able after that. Otherwise I would have had to leave and lose my money. It is heavier than my previous one but also can clean carpet pretty good because it can power thru the carpet

What the heck it stopped working after the second room

When I first got this product I fell in love. It did everything I wanted it to do however the first problem with it was the trigger quit dispensing water. I tried of course everything to get it to work and ended up exchanging it for No. 2. First use went well I didn't mop again for 2 weeks and now no water would come out to the floor. After an hour of going through troubleshooting still wouldn't work and had to exchange that one for No. 3. So I am on No. 3 and this one didn't even work when I took it out of the box, called customer service and video called them for 45 minutes until it got to work. 2 days later I went to mop again and it won't work again. You have no idea how badly I wanted this to work I Loath mopping and this was perfect for me till it wasn't. I wouldn't invest in this product.. try something else.

AWFUL. The experience I have had with this CrossWave is upsetting. Bissel replaced it when I told them it leans over and doesn't clean well. They sent me a replacement and it has the same problem. WASTE of my time and money. Sure, it sort of cleans. But it leans over when stored and tips over easily. Additionally, it does not steam clean near walls or cabinets along the edges. UGH. They really should replace this with the newer model.