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Customer reviews for Generac 8917 GP18000EFI 18,000-Watt Gas-Powered Electric-Start Portable Generator for
Generac 8917 GP18000EFI 18,000-Watt Gas-Powered Electric-Start Portable Generator
4.6 out of 5 stars
stars
1,715 ratings1,715 reviews
  1. 5 stars78% (1,346)
  2. 4 stars15% (250)
  3. 3 stars2% (40)
  4. 2 stars1% (20)
  5. 1 star3% (59)

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Showing 981-990 of 1,715 reviews
Sep 27, 2018
Reviewer name: Kattygirl89
4 out of 5 stars
4 out of 5 stars review

It was a life saver

[This review was collected as part of a promotion.] This came at just the time I needed it, we had a bad storm and lost power for a while, and i got a chance to us it! I'm impressed, it did it's job!! It was so easy to put together, the instructions were clear cut, and I'm overall impressed with it. If I had any qualms, i would say it's a little pricy for me, but I'm so very thankful I now have one. It's a good product and I would recommend.

Review from generac.com
Helpful?698EZRGTDSV513631905214
Feb 27, 2013
Reviewer name: lektrishin
5 out of 5 stars
5 out of 5 stars review

unit has the features of an industrial generator

as an electrician and construction engineer I recommend this unit. gp7500e. after an extensive search by retailers and the internet this is the best unit. solid welded steel construction,outdoor protected receptacles,easy to read labeling,and directions. shipped on heavy duty pallet and boxing.controls easy to use,gas on off, start stop switch,hour meter,choke,filter access,circuit breakers resets,battery solidly bolted in place. starts every time.

Review from generac.com
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Nov 26, 2013
Reviewer name: Tom22
5 out of 5 stars
5 out of 5 stars review

everything I hoped for

the 7500e arrived on time and within an hour it was setup and tested. it starts immediately and purrs like a kitten. when we did a load test we were happily surprised. the watt meters showed that we could comfortably operate our home with power to spare. the value we derived from this purchase will give us years of electrical security. thanks Generac for a product well done1

Review from generac.com
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Jul 7, 2023
Reviewer name: DA
1 out of 5 stars
1 out of 5 stars review

DEAD unit & useless warranty

WORTHLESS. Unit will not start, presumably due to dead battery (as many others have said) that will not take/hold a charge. Generac said they would replace the battery under warranty but after 6 months and numerous phone calls, the replacement battery has yet to be shipped out from the manufacturer.

Review from generac.com
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Nov 5, 2012
Reviewer name: Gen - Sandy
3 out of 5 stars
3 out of 5 stars review

Oil Leak in 30 Hours

Purchased the unit the morning Sandy was to hit my area. The unit was very easy to set-up and operate. The only issue is that the unit has started to leak after only 30 hours of use. After speaking with a Generac rep from the 1-800 service number, I was told to operate the unit, check the oil every 4 hours and bring it in for service once power was restored. Not the reliability I was looking for, but overall it is still working. I hope the repair and warranty process runs smoother.

Review from generac.com
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Dec 20, 2012
Reviewer name: CT_Rob
5 out of 5 stars
5 out of 5 stars review

One Happy customer

Other than having poorly written instructions, we love our new generator 6500E. Since we are in a flood zone and it seems we are having more and more power outages, we look to buy a generator that could not only power our lights and refrigerator, furnace, but also our sump pump when needed.. It came the same day Hurricane Sandy caused our power to go off. Our electrician helped us in the pouring rain get it started since we found the instructions not very informative.

Review from generac.com
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Jul 23, 2017
Reviewer name: Terry
4 out of 5 stars
4 out of 5 stars review

Instructions for assembly were not clear

We just got our GP6500 put together today, and found the directions for assembly difficult to interpret. There was a card that showed the parts and pictograms of how to assemble, but they were not clear enough. The manual was. It much help either. We managed to figure it out, having put together many other types of products, but I think that it might be a challenge for others. We haven't even used the product yet, as we have not lost power since purchasing, but wanted to tell the company that their assembly instructions were terrible!

Review from generac.com
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Nov 8, 2012
Reviewer name: DC
5 out of 5 stars
5 out of 5 stars review

Works well. Very reliable. A bit on the noisy side.

I have to admit I bought this generator because it was the only one in stock at the only store in the area that had any generators after Hurricane Sandy. Fortunately, it has turned out to be an excellent choice. It always starts on the first pull and doesn't require a lot of effort to pull the cord. Adding fuel and changing the oil is easy. The four GFI ports are plenty to power the items in my home that need power during an outage (boiler, refrigerator, computers and Internet router, along with some lights and a 46" TV). My next step is to have an electrician install a switch for the generator on my circuit breaker panel so I don't have to run extension cords all over the house. My only complaint (if you could call it that) is the fact that the generator is rather loud. But I don't believe it's any louder than other generators in the same class.

Review from generac.com
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Oct 11, 2017
Reviewer name: Jonton84
4 out of 5 stars
4 out of 5 stars review

Good for the price, but loud.

Generator started immediately the first time. No issues with operation. It is loud, and these models have no idle control so it's loud load or unloaded. For the price and for use as a backup it will suffice. Long-term quality and reliability will be determined in the future. But I bought Generac over the other manufacturer's due to commercial reputation. For the price, we'll see...

Review from generac.com
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Nov 27, 2018
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

What fuse?

My generator has a 3Amp fuse. Guess what? Generac does not show this fuse on their drawings. They can't tell me what it does nor where it is located on the unit. I had to send them a picture so they knew their own Generator design. One more note. 4 Generac Generators crapped out in my neighborhood during Hurricane Florence. That meant that 4 homes were without power for 7 days. Says a lot for Generac reliability and performance. I'll never make this mistake again.

Review from generac.com
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