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Customer reviews for LG Gram 17" WQXGA IPS Windows 11 Laptop | Intel Ultra 7 | 16GB RAM | 512GB SSD for
LG Gram 17" WQXGA IPS Windows 11 Laptop | Intel Ultra 7 | 16GB RAM | 512GB SSD
4.6 out of 5 stars
stars
14 ratings14 reviews
  1. 5 stars86% (12)
  2. 4 stars7% (1)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star7% (1)
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Showing 11-14 of 14 reviews
Jul 26, 2024
Reviewer name: JBA6
5 out of 5 stars
5 out of 5 stars review

An extremely lighweight high quality laptop

Positives For a 17 inch model the laptop and it's charger are both incredibly light and this has been achieved without compromising the battery life or charging speed. The screen is excellent, looks great with HDR and non-HDR content. It's easily good enough for critical photo editing. The included LG Smart Assistant program makes it easy to customise the laptop and it's settings as well as check for driver plus LG program updates. Has a good number and variety of USB and other ports. Has a spare NVMe slot for a second SSD (must be single-sided to fit). Only a couple of programs I'd class as bloatware included. For off-line backups the boot menu is easily accessed using the F10 key. I have confirmed that when running off-line, both the free Macrium Reflect 8 and the commercial Terabyte Image For Linux programs reliably backup and restore the laptop. Negatives I'd much rather have had full size Home, End and cursor keys instead of the numeric keypad which I never use. The Wi-Fi connection frequently takes a while to settle down after logging in, dropping and remaking the connection until it settles down after approximately one minute when it then maintains a stable connection for the rest of the session (the Wi-Fi driver was up to date). It's not easy to see the outline of the trackpad in anything other than a well lit room. One of the USB type C ports is used for the mains charger connection. The carton the laptop ships in is far too thin with the result that the laptop within is easily damaged in transit as was my first one which had to be immediately returned for replacement.

Review from lg.com/uk
Helpful?5KKN30TV7OED13630707561
Dec 5, 2024
Reviewer name: fulton10
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

New laptop

Still very much in infancy of use. So far looks to be an excellent product

Review from lg.com/uk
Helpful?5KKN30TV7OED13630707561
Sep 10, 2024
Reviewer name: Trusted Reviewer
1 out of 5 stars
1 out of 5 stars review

Good but one major flaw

Love this computer but there was something off about it. It's awkward to type ... and then I noticed the issue. The mouse pad is not centered correctly with the keyboard. So when you put your fingers on the keys to type, your hand is on the mouse pad. So when you type it moves the mouse. RIDICULOUS. Especially considering the price. Returned it.

Helpful?5KKN30TV7OED13630707561
reply from LG Digital Customer Care

Hi, there. Thank you for sharing your feedback with us. We’re glad you love the LG Laptop (17Z90S-G) model, but understand that the misalignment between the mouse pad and keyboard impacted your typing experience. We striv to provide high-quality products that exceed our customer's needs and expectations. For future reference, if you encounter any issues with device ergonomics or setup, our support team is here to assist. Ensure to check alignment and settings to optimize your user experience.If you have any other concerns or need further assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to help with any questions or issues you may have. We appreciate your patience and look forward to assisting you. ^Juvy

Dec 2, 2024
Reviewer name: Bahy
5 out of 5 stars
5 out of 5 stars review

Excellent product

Indeed light, comfortable, used for work and can not fault it

Review from lg.com/uk
Helpful?5KKN30TV7OED13630707561