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Customer reviews for ASUS ROG Ally 7" Gaming Handheld Console for
ASUS ROG Ally 7" Gaming Handheld Console
4.1 out of 5 stars
stars369 ratings354 reviews
  1. 5 stars59% (219)
  2. 4 stars18% (68)
  3. 3 stars8% (28)
  4. 2 stars5% (20)
  5. 1 star9% (34)
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Showing 351-354 of 354 reviews
Nov 21, 2025
Zachary
5 out of 5 stars review

Works great!

Perfect little portable PC. I can emulate anything I want as well as play my full Steam library.

Helpful?3W50U2KFR8YR13630557682
Jun 19, 2025
jw_s
1 out of 5 stars review

Will not price match

I bought this product and later for it much cheaper on the manufacturer's website. I contacted a Sam's Club representative and they pretty much told me there was nothing they would do.

Helpful?3W50U2KFR8YR13630557682
reply from ASUS Answers

Dear Jw_s,<br /><br /><br />Thank you for your feedback.<br /> <br />We do understand your dissatisfaction with the quality of your recent customer service experience with your seller and the inconvenience this may have caused if they don&#39;t price match. If you need further assistance with the ROG Ally or other ASUS products, please email me at cl-rodel&#64;asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. <br /><br /><br />Thank you for choosing an ASUS product.<br /><br /><br />Regards,<br /><br /><br />Rodel<br /><br />ASUS Customer Loyalty

Mar 3, 2025
Vedra
4 out of 5 stars review

It's okay, but

I'm very adept at pc and software fixes, but this little handheld even gave me problems. Out the box, this is not ready for use and will require updates and set up. You may or may not run into some of the many issues you can easily find (and get solutions for) online. But it was a headache going through the entire setup process. Was all this with it? Depends on your use case. Some games I've tried so far have a few issues on this device specifically. I'm talking stutters, full on controller disruption (controller stops working briefly which can be extremely bad in fps games), system going to sleep after changing the setting so it would not. On the subject of the last point, sleeping, not the same as pause and resume. It is also kind of uncomfortable in hand and the included cardboard stand really is not all the great. Gets hot fast, battery dies even faster and it runs Windows.

Helpful?3W50U2KFR8YR13630557682
Jul 10, 2024
Sethro
5 out of 5 stars review

Amazed

Better performance than steam deck OLED, MultiVersus is a blast on the Ally.

Helpful?3W50U2KFR8YR13630557682