Dear Valued Customer, We greatly appreciate your feedback on this matter. To help address the battery and heating issues, please try closing any unnecessary applications running in the background. Additionally, ensure that you have completed all pending updates in Armoury Crate. If you need further assistance, feel free to contact me at customerloyalty@asus.com, and I will do my best to help you. I am dedicated to assisting our customers with our products and resolving any issues they may encounter. Please include a link to this post as a reference. Thank you for choosing ASUS! Best Regards, Adrian ASUS Customer Loyalty – US Support

Dear Glenn456, We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2409029876-0005] for us to better assist you. Thank you for choosing ASUS! Best Regards, Schottky.S ASUS Customer Loyalty US Support