Dear Gustavo-20, We regret to learn that you are experiencing setup issues. We stand behind our product and continuously strive to improve our approach and processes to achieve customer service excellence. Please follow our FAQ and manual for assistance. If all steps have been completed and the issue persists, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps us improve ASUS support channels. Please refer to this case number: N2409029876-0002. Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support https://www.asus.com/us/support/faq/1050046/ https://dlcdnets.asus.com/pub/ASUS/IOTHMD/RC71L/E25051_NR2301L_EM_V4.pdf?model=ROG%20Ally%20(2023)