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Customer reviews for ASUS ROG Ally 7" Gaming Handheld Console for
ASUS ROG Ally 7" Gaming Handheld Console
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4.1 out of 5 stars
stars
373 ratings358 reviews
  1. 5 stars60% (223)
  2. 4 stars18% (68)
  3. 3 stars8% (28)
  4. 2 stars5% (20)
  5. 1 star9% (34)

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Showing 201-210 of 358 reviews
Dec 22, 2023
Lpgsmile
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Gamer friendly

Good gamer friendly handheld. The only thing it needs is better battery life. But other than that it's decent.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Dec 23, 2023
MGM.
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best probable gaming pc

Fast,does everything...if your bored at work it's perfect 👌-- depending your job lol .running ps5 on it and more ..

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jan 1, 2024
Kazuma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Gaming Handheld Choice

It's one of the best handheld gaming I have had and it's my 1st one I enjoyed it. Thank you for doing a great job keep it up.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jun 6, 2024
Dax29
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great little unit

This is great. It’s a PC in your hand. I can play games from all the major game stores, not just one or two. I can use XBOX Game Pass as well.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jul 31, 2024
Phillip J
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

My Asus

I bought a Asus about a year ago and the sim card read never worked Im still in warranty can you help me with this Asus

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear Philip J, Thank you for reaching out to us for help. We certainly understand the inconvenience this may have caused if the card reader stop working. We recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Dec 28, 2024
Raymond55
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent

Love it it’s like a hand held computer it plays all my c games love it it’s like my switch but better

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Aug 3, 2024
Jeff W
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good device, bad ergonomics

Great but the ergonomics and comfortability need to improve. I had to buy 3rd party grios/ handles to hold it comfortably

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jan 11, 2024
Jessicaaaaaaa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best gift from my husband

I love it so much. Literally a PC to go. It feels sturdy and it works really well and just as fast as a desktop pc

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Apr 24, 2024
Louis12400
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Awesome, but needs work

Device is cool and a good idea I love it but after doing firmware updates which it recommended alot of applications will crash.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear Louis2400, We certainly understand the inconvenience this may have caused if you started experiencing system crash after a BIOS update. After a successful BIOS flashed, please ensure optimize default was loaded in the BIOS setup page to initallize all I/O devices properly to boot up the device successfully and prevent system stability or performance issue. Also, ensure Windows, drivers and applications are up to date. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Dec 13, 2023
CB80
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad experience

Horrible experience retuned after 2 days sound issues, issues with steam deck games GPU not supported errors etc..

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from Customer Service

Dear Valued Customer, We understand your disappointment and apologize for any inconvenience this may have caused. Please ensure that you have installed all pending updates for both Armoury Crate and Windows Updates. If you continue to experience issues, don't hesitate to reach out to me with any technical or general questions. You can contact me at customerloyalty@asus.com. Please include a link to this post for reference. Thank you for choosing ASUS! Best Regards, Adrian ASUS Customer Loyalty – US Support