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Customer reviews for ASUS ROG Ally 7" Gaming Handheld Console for
ASUS ROG Ally 7" Gaming Handheld Console
4.1 out of 5 stars
stars369 ratings354 reviews
  1. 5 stars59% (219)
  2. 4 stars18% (68)
  3. 3 stars8% (28)
  4. 2 stars5% (20)
  5. 1 star9% (34)
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Showing 141-150 of 354 reviews
Jan 8, 2024
RealDeal8384
5 out of 5 stars review

Verified Purchase

Best Hand held gaming PC !

The ROG Ally 7 is everything I wanted in a hand held gaming device. It's better than the steam deck and Lenovo Go. Asus provides more support than the others. The Ally 7 keeps getting better !

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Dec 31, 2023
Tony989
5 out of 5 stars review

Verified Purchase

Great Handheld

My first impression was super great. But the SD card issue needs to be fix. The battery needs an upgrade but overall i am super happy and i highly recommend it.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jan 3, 2024
Sabumnim
4 out of 5 stars review

Verified Purchase

4 Stars, woulda been 5

The Asus ROG Ally is a really good little gaming machine. I've been playing several games since I bought it with Diablo 4 really standing out. My only complaint would be the battery life which is why I gave it 4 stars instead of 5.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jan 12, 2025
Maria
1 out of 5 stars review

Verified Purchase

Defective

The device turns off unplugged, and will not turn on unless plugged in. System updates, and Armoury Crate will not install. It also runs extremely slow, and the touch screen is very unresponsive

Review from walmart.com
Helpful?3W50U2KFR8YR13630557682
Mar 4, 2025
SketchyPyro
2 out of 5 stars review

Verified Purchase

**Left Feelings of Desire**

I can only play for about an hour without it being plugged in, and I just felt it left a lot of feelings of desire. I was hoping for it to be better than it is

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear SketchyPyro, Thank you for reaching out. We do understand your disappointment with the ROG Ally and the inconvenience this may have caused if you can only play for about an hour. Typically, you will be able to play about 3 hours in battery mode without the AC adapter connected. This may be less depending on the game's intensity, settings and power profile being used. You may need to reconfigure your game, video and performance mode settings inside the Armoury Crate utility software to extend or prolong the battery life. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Mar 26, 2024
BourneLeader
5 out of 5 stars review

Verified Purchase

An answer to ALL your gaming needs!

Simply amazing! Plays everything I want to play, all in one convenient place. Only thing I’d change is an upgrade to the Z1 Extreme. Thanks for such an awesome product!

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Apr 30, 2024
Devon c
1 out of 5 stars review

Verified Purchase

Bios issues

The new bios made my games not work anymore had to go back to the old bios witch is not ez and turn off auto updates for bios and battery life is not grate but other then that it works grate

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear Devon C, We certainly understand the inconvenience this may have caused if you can no longer play games after a BIOS update. Usually, after a successful BIOS flashed, optimize default needs to be loaded in the BIOS setup page to initialize all I/O devices properly so the device will bootup normally and play games without issues. Game settings may need to be reconfigured on rare cases. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Oct 19, 2024
MatthewK
1 out of 5 stars review

Verified Purchase

Honest 1 month review

Not worth the money yeah it works but underwhelming performance. I suggest you purchase the x model or buy a z1 extreme from private seller for same price if not cheaper.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear MatthewK, We do understand your disappointment and inconvenience if you are experiencing slow system speed or performance issue with the laptop. Certainly, the device was designed to run high-end games without compromising system stability and performance, as long as Windows, driver, games, and applications, especially the Armoury Crate utility software. Keeping the handheld gaming device updated will optimize stability and performance. Also, while cloud gaming, or accessing web applications, please ensure the device has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance. If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Dec 25, 2024
Leon Timberlake
1 out of 5 stars review

Verified Purchase

Don't buy

What a piece of junk, the switch lasted way longer with 0 issues. After 2 months the allys left trigger failed then the left joystick failed. Will never give this company my money again.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear Leon Timberlake, We certainly understand your disappointment and the inconvenience this may have caused. ASUS is an ISO certified company, as a result, all products go into a strict manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. The left trigger and joystick not working after two months of usage is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

May 10, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

Gamers In Mind

ASUS Always With Gamers In Mind I have always enjoyed ASUS products weather mother boards or Hand Held Computer You Always get More than you pay for With great updates and Expanded Features ASUS The Name You Can Trust

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682